Genesis Carpet
Cleaning Company
Genesis Carpet Cleaning Company
Genesis Carpet Cleaning Company
Serving Santa Clara County
Serving Santa Clara County
Serving Santa Clara County
Online Estimator
We pride ourselves in delivering quality carpet cleaning at reasonable prices. We believe that combination is what creates true value for…
Book An Appointment
Someone will contact you to confirm the date, time and cost estimate before showing up to your location. Our Carpet Cleaners…
Carpet Cleaning Guarantee
“If you’re unhappy with any carpet or upholstery we’ve cleaned, just call us within 5 days and we will come back and reclean it free of charge”. Prior exemptions excluded.
Professional Carpet Cleaning
Santa Clara CA & Surrounding Areas
Carpet Cleaning
Our mission is to treat all our clients with respect and do a great job every time. Those are simple, yet powerful statements because…
Mattress Cleaning
Mattress Cleaning, is important because like any other surface we use and come in contact with regularly, mattresses should…
Oriental Rug Cleaning
Hand-made including Persian, Chinese, Turkish, Moroccan, Pakistani, and Dhurry, Machine-made including Wilton…
Upholstery Cleaning
Did you know that Upholstery Cleaning could make your furniture look new again? So don’t replace your favorite sofa or chair…
Pet Spots & Odor
Owners of even the best-trained pets will occasionally encounter pet accidents like pet stains, pet odor, dog urine…
People Love US for Carpet Cleaning! How About You?
See why hundreds of homeowners and commercial managers choose Genesis Carpet Cleaning Santa Clara for all their interior cleaning needs.
CALL: (408) 426-0613
#1 Rated Santa Clara Carpet Cleaning
Request A Quote Today
Google Rating
5.0
Based on 280 reviews
Genesis Carpet & Upholstery Cleaning Services
5.0
Kowshik Prakasam
22:23 10 Apr 21
This company turned out to be very difficult to work with. It was a horrible experience. I will not recommend that you hire them. They were highly unprofessional by increasing their pricing on the appointment day and not keeping their promises, and also communicating disrespectfully without empathy. Beware that the owner is likely to respond to my review, and will try to justify their behavior, but please do not trust their response here. Here is what happened...They initially quoted me price X for the carpet service ahead of the appointment. Over the phone they also promised me (several times) that the incoming technician will measure the carpeted areas and provide me the exact quote on the day of the service. However, on the day of the appointment, the technician carried with him a different quote already pre-written and a LOT more expensive. When I questioned why it was higher and asked him to explain the quote, they were highly unwilling to give me a reasonable response. Additionally, the owner responded in a disrespectful/rejecting way. I only asked them to explain the rationale behind the large price change, and even gave them the freedom to measure the carpeted areas once again. Instead they repeatedly refused to justify and kept saying that "they are a 5-star company and they have customers in queue", and just cancelled the appointment on the spot.
Paul Materum
21:43 06 Apr 21
The owner spent time to clean my sofas and my carpet. He has a good attention for detail, and the quality of his work shows!Even now, I'm absolutely flabbergasted by how much better looking my carpet is and sofas are. It's as if I have new carpet and furniture.
Raj Madhavan
21:44 30 Mar 21
I was able to call them and got a reasonable quote. Johnathan was prompt on time and he was able to clean the carpet in the living room and hallway. He went out of the way to move the TV stand and clean even the carpet area around there. The carpet looks clean and free of stains, I would definitely recommend them to other people.
Wendy H
17:13 24 Mar 21
Mike Vargas
23:14 17 Mar 21
Lisa Raisch
20:21 17 Mar 21
Shenir Dennis
02:18 17 Mar 21
suzy darwish
04:51 14 Mar 21
Jennifer Wooliscroft
18:39 09 Mar 21
Great service—very thorough, punctual, and friendly. Highly recommend!
Mona Azarians
19:01 16 Feb 21
Pulak Das
05:51 12 Feb 21
Julie Chiszar
01:58 05 Feb 21
Unbelievable service and results! Every 5 star review is spot on and I am happy to add my own 5 stars.Jonathan came out yesterday right on time for my quote, he actually was prepared to do my very large and very dog soiled rugs and furniture late yesterday afternoon. I requested to start early today. Again, right on time and he started working and continued to work for 4 1/2 hours non-stop. Very professional and also provided helpful tips for spot cleaning before my next cleaning in 6 months and using a rug brush before vacuuming (4 years much too long for cleaning especially with a pet). Another bonus point with Jonathan, he was great with my dog (the culprit for the extra soil). 😎👍My rugs and big sofa look brand new. Jonathan is amazing!I highly, highly, highly recommend this company!They are the best!!!
Dana Cordelia Morgan
03:03 17 Jan 21
Hsin Feng
00:24 12 Jan 21
Jonathan came on time, gave me a reasonable quote, and proceeded to clean the carpets. It was done very well and the stains are gone. Will use them again.
Robert Hamilton
04:07 23 Dec 20
Pan-Wei Lai
03:16 04 Dec 20
Called to get quote over the phone, owner Andrew gave me price over the phone and was very reasonable price. Scheduled cleaning time right away. Jonathan came on time to clean, We went thru the area for dirty spot, he explained in very detail, and did a very thorough job cleaning, lots of protection gears used to prevent from damaging the wall/ furnitures. Carpet and area rugs looked like brand new after cleaning, job well done.
Susan Wainwright
18:10 24 Oct 20
LaRita Desimpel
21:19 14 Oct 20
Jd Reyes
20:25 14 Oct 20
Great work, punctual
Petra Kinsman
00:43 07 Oct 20
Sam CASTANEDA
22:00 29 Sep 20
I rate my experience with Genesis Carpet and Upholstery with 10 stars. They provided perfect service with extremely competent professionals. Genesis cleaned by my couch and other upholstered furniture and everything looks new. What a wonderful place to do business. Very honest and professional people. I highly recommend Genesis without hesitation.
Sharon Gold
01:19 17 Sep 20
This is the 3rd time I've used them. They are great. They do an excellent job on my carpets.
Jami Novotarski
22:25 12 Sep 20
Jonathan was friendly, professional, and on time. Very happy with the couch cleaning.
Sky
05:18 26 Aug 20
Andrew did an amazing job! I couldn't be any happier. There were many stains on my carpet that others told me that it couldn't remove - he was able to remove them! He is a hard worker and really knowledgeable. I would highly recommend his services and no doubt use his services again in the future.
Leigh Miller
14:55 23 Aug 20
Great service and job
Aaron Andrew
14:13 31 Jul 20
Genesis did fantastic work on very difficult cleaning. We have a lot of activity in the house, and the carpets showed it. When Jonathan was finished the carpets were almost perfect. I will use them again in the future.
Lesley Lehmann
01:33 25 Jul 20
Alex Byrnes
22:42 23 Jul 20
virginia herrera
01:18 22 Jul 20
First of all I was quoted a price and when the person arrived he was trying to charge me double the price and on top of everything he scratched my brand new installed floors!!!! would not recommend!
Lisa Oldham
06:49 13 Jul 20
Andrew did an excellent job cleaning my upholstered furniture - it looks brand new. Highly recommend his company.
Garrett Funk
08:05 09 Jun 20
Myrtis Baran
22:21 31 May 20
Andrew Gonzales Comes Highly Recommended and Excellent In Service
Elisa Gomez
21:31 23 May 20
Upon arrival the technican Jonathan was very pleasant His professional demeanor was excellent. This place where I'm renting has had carpets for 14 years and the stains were deeply embedded within the carpet They look shabby disgusting and to say the least made my town house look and smell awful.Before cleaning my carpets Jonathan treated them with some type of solution which brought these carpets back to life the cleaning machine they use seems to get down to what my Hoover could not I would really recommend Genesis carping cleaning service to anybody I've used other Carpet cleaning services In the past and by far they are the best the pricing was very reasonable and he was in-and-out of here within an hour I'm very very Happy and would recommend them to all 5 stars from meThank you Genesis carpet cleaning.
Crystal Apaiz
18:58 07 May 20
Joey McDonald
03:31 28 Apr 20
Terrific communication throughout the whole process. Very happy with the cleaning of my area rugs and furniture! They look like new! Thank you so much!
Sara Wright
03:46 23 Mar 20
kinghong01
09:06 11 Mar 20
Isha Nainwal
19:30 28 Feb 20
Carol Cawley
02:49 22 Feb 20
Linda Sordal
18:33 18 Feb 20
Kristine Emery
16:11 18 Feb 20
mark corbet
04:24 18 Feb 20
Genesis Carpet and Upholstery cleaning definitely gets my vote.Communication and details were very straight forward. Jonathan texted me a half hour before my scheduled appointment and he arrived 5 minutes before 9. He came up , to my second floor unit , explained things addressed my concerns with a problem spot and calculated the price and went straight to work . He was very thorough, professional and friendly. He answered all my questions while he was working. He was using modern equipment that I have never seen before but is displayed on the company website.Very effective machine. Its now 8:20 pm and the carpet is pretty much dried, still a few damp spots.My carpet looks great, and Ill definitely be using Genesis again.Thank you Jonathan for a great job..Mark
Judy J
17:36 30 Jan 20
I would not hesitate to recommend Genesis Carpet. It was a pleasure to work with Jonathen, our technician. He texted us 45 minutes before his arrival. He greeted us professionally and measured our townhome thoroughly. He then provided a detailed quote and told us how long it'll take him to complete the job. He went slightly overtime due to some deep stains in our living and dining room. He never complained. He cared about providing good result. He absolutely did. We are very pleased we went with our realtor's referral.
Keren Shemesh
19:15 29 Jan 20
Marit Amit
16:54 26 Jan 20
Angelina Alvarado
20:05 24 Jan 20
Jan Prinzivalli
17:56 10 Jan 20
T Ballwall
17:30 09 Jan 20
Our. carpets needed a professional deep cleaning after our lovely old yellow lab left us for dog heaven.Andrew did an excellent job - a better deeper clean than any other company we’ve previously used. It took longer than expected to dry (2 full days with the heater and multiple fans running) but it was worth the wait. Even the spot/stains are gone!Thank you Andrew.
LL Glanville
00:30 09 Jan 20
Andrew was on-time (early actually, good for us), cleaned our wool carpet professionally. We were lucky and were able to get a same-day appointment, too, they were very responsive.
Suparna Vashisht
02:54 06 Jan 20
Andrew did a great job cleaning our sofas that were quite grimy and also had stains. The sofas look fabulous now. We also got a couple of area rugs cleaned and also a mattress. Genesis was more reasonable than the company I had used a couple of years ago and also did a better job of getting everything cleaned. It's also done without any of the harsh/toxic chemicals.
Facebook Rating
5.0
Based on 20 reviews
Genesis Carpet And Upholstery Cleaning
5.0
Sara JoAnn
16:04 26 Mar 20
Yes, I would! Freshly Cleaned and Looks like new carpet once done! Excellent and On Time!
Jay Grolle
07:26 21 Aug 19
The Genesis technician was prompt, personable and did a wonderful job cleaning my carpets. I appreciated his honesty as to whether or not some of the stains would come out and happy when he was able to get them out..Great job.
Laurie Himelstein
04:20 27 Jul 19
I received confirming email for the appointment time and follow up reminder. Jonathan called 20 minutes before arriving to let me know he was on his way and arrived within the time promised. Service was thorough and professional. I plan to use their services again in the future.
Sharon Gold
21:13 07 May 18
Sharon Gold reviewed Genesis Carpet Cleaning:
We had our carpets cleaned by Jonathan. He was somewhat late upon arrival, due to scheduling. Jonathan was pleasant and explained his plan. The carpets came out quite nice and I would definitely use them again for all my cleaning issues and I would highly recommend using them.
We had our carpets cleaned by Jonathan. He was somewhat late upon arrival, due to scheduling. Jonathan was pleasant and explained his plan. The carpets came out quite nice and I would definitely use them again for all my cleaning issues and I would highly recommend using them.
Alexandra Ressler
22:12 21 Oct 17
These guys are fantastic; they go above and beyond to get your carpet as perfect as it could possibly be. Every challenge I ask them to take on, they put their all into, the results look perfect to me, and they apologize they couldn’t get it better. I’m never going to use another carpet cleaning service.
Pat Geer
23:13 01 Aug 17
Jonathan has done our carpets regularly for about 4 years. He's thorough, knowledgeable & trustworthy. When he's done you'd never know 2 little grandsons had even been in the house. He goes the extra mile, too, & that's impressive.
Brian Geer
Brian Geer
Jennifer Duret Khaleghi
01:00 18 Aug 16
Terry from Genesis cleaned my parents carpets today. Fabulous job. On time. Moved furniture. Would use them again. Kudos!!!!
Belinda Wortham
21:35 26 May 16
Andrew. Jonathan did a great job. My carpet looks brand new. Thank you !!
Lou Anne McKeefery
01:26 12 Aug 15
Andrew brought life back to my family room carpet! I'm so pleased with the service. Good prices too.
John Farcich
05:09 06 Aug 15
Genesis does a amazing work. They are honest and reasonably priced. I highly recommend them.
Keith Andrews
17:47 16 Jun 15
Fantastic service and professionalism!!! Scheduling an appointment through their website was a breeze and Andrew arrived on time. He went the extra mile to educate me on their process and the results were amazing! My 15 year old carpets look brand new!!!
Eri Ka
03:24 16 Sep 14
Last year my son accidentally spilled "chocolate/blueberry shake" on our light cream color carpet! yikes! I immediately called Genesis Carpet (Andrew) to ask what to do to clean this mess, he sent John the next morning and I have NO IDEA how! BUT, they cleaned it and left the carpet as IF NOTHING had been spilled on it! Amazing! Thank you Genesis Carpet and Upholstery Cleaning Services!
Johnny Critser
23:06 31 Jul 14
Genesis Carpet Cleaning cleaned my carpet completely and really transformed my apartment. The quality of carpet cleaning is very high and I with no second thoughts highly recommend this carpet cleaning service and even urge you to try this friendly service which doesn't take any shortcuts in getting the job done.
In other words it is worth every penny you pay into this service because you will be really happy with the results. You will most likely not need to buy a new carpet, either.
In other words it is worth every penny you pay into this service because you will be really happy with the results. You will most likely not need to buy a new carpet, either.
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Yelp Rating
5.0
Based on 350 reviews
Genesis Carpet & Upholstery Cleaning Services
5.0
Christine R.
17:05 03 Apr 21
After reading such great Yelp reviews about Genesis Carpet & Upholstery Cleaning Services, I decided to give them a call. Andrew was able to fit me in for a...
Joan H.
13:46 24 Mar 21
Been an a customer for at least 10 years and always so pleased with their professionalism and results! Jonathan just finished and the carpet and area rugs...
Kathy B.
09:45 24 Mar 21
Easy to schedule an appointment Very reasonable price Excellent service Jonathan did a great job and explained everything about the cleaning process.
Elyse P.
15:29 26 Jan 21
Jonathan at Genesis does a great job cleaning my stairs, floors and upholstery. I call him every year or so to refresh my carpets and it's such a treat!...
Peggy H.
13:05 21 Dec 20
I needed a sofa, throw pillows and side chair cleaning. Booked my appointment the evening before. Andrew did a great job and was respectful of the items in...
Alex B.
08:25 05 Dec 20
It was a disaster. Chocolate everywhere. And the Internet hacks were no help, in fact, they just made our new couch look worse. Anthony came out after he...
Joey M.
09:41 28 Oct 20
Absolutely fabulous! My couches look brand new. They were even able to get a long-standing pet stain removed. Thank you.
Van S.
13:29 01 Oct 20
Excellent customer serviceSqueezed in our preferred time to their scheduleGreat job on deep cleaning our old carpetDidn't overpriced usThey deliver what...
Karen B.
12:44 24 Sep 20
This was a pleasant experience from start to finish. Quick response to my initial inquiry, flexibility in scheduling appt, automated confirmation, arrived...
Galia S.
23:29 29 Aug 20
Second time we use the services of Genesis and once again, excellent service!!! The came within 2 days, were super nice, carpets are super clean, and the...
shirley w.
21:54 27 Aug 20
i just had Genesis cleaned the carpet and they did excellent jobs. Johnathon came by early and did thorough good jobs. Andrew was very helpful and able to...
Sky B.
22:15 25 Aug 20
Andrew did an amazing job! I couldn't be any happier. There were many stains on my carpet that others told me that it couldn't remove - he was able to...
Gabriel M.
10:53 24 Aug 20
Anthony offered a competitive quote over the phone and was able to fit me into his schedule the next day. He arrived on time and quickly got to work on my...
Sharon H.
14:26 24 Jul 20
It's always a delight when Yelp doesn't steer me awry. I chose this company to clean my apartment's carpet for my move-out based on its high rating and...
Cookie M.
08:42 26 Feb 20
I have two small kids and a white carpeted house...need I say more. We went on a vacation last year and grandma stayed home so we set the appointment as we...
Chanel W.
13:36 11 Feb 20
The owner Andrew reached out to me and made things right by cleaning my carpets again. Even remembering to call 6 months after they were initially cleaned....
Harun R.
19:53 08 May 19
I have used Stanley Steemer most of the time to shampoo my carpets and they do an ok job for the price. But I have seen the Genesis van in my complex every...
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