Andrew Gonzales Comes Highly Recommended and Excellent In Service
Upon arrival the technican Jonathan was very pleasant His professional demeanor was excellent. This place where I'm renting has had carpets for 14 years and the stains were deeply embedded within the carpet They look shabby disgusting and …
Thank you Mark for the awesome review. It helps us win business and we value every customer. See you next time!
I would not hesitate to recommend Genesis Carpet. It was a pleasure to work with Jonathen, our technician. He texted us 45 minutes before his arrival. He greeted us professionally and measured our townhome thoroughly. He then provided a…
Awesome! So glad to hear about your experience. Thank you for the raving review. Looking forward to cleaning your carpet in the future!
Andrew was on-time (early actually, good for us), cleaned our wool carpet professionally. We were lucky and were able to get a same-day appointment, too, they were very responsive.
We had a last-minute cancellation so that provided an opening for you... I'm hoping your experience scheduling via our online calendar was pleasant as well.
We pride ourselves in providing quality carpet cleaning. Thank you for the business and hopefully you will call us next time!
Andrew did a great job cleaning our sofas that were quite grimy and also had stains. The sofas look fabulous now. We also got a couple of area rugs cleaned and also a mattress. Genesis was more reasonable than the company I had used a …
We are a family-owned business and take pride in our work. It was a pleasure cleaning at your home Suparna. Thank you for the business and also for the 5-star review
Great service and I’m AMAZED by how clean our carpet is now. Exceeded expectations. Was also friendly, professional and punctual.
Thank you for the great review! We are a family-owned business and therefore value each and every customer. See you next time.
Great service! We have them come in every year for pet stains.
This is the second time I used Genesis Carpet & Upholstery Cleaning. We are so please with the result! Jonathan was prompt, professional and was done an hour earlier than he had originally quoted.
Just used Genesis for the second time to clean my sectional couch in my home. The first time it hadn't been cleaned in about 15 years! They made it look like new both times! I would highly recommend this company. Fair price. Very …
I have been using Genesis for many years. They are as meticulous about their treatment of my carpets as they are about their scheduling. Very professional. I highly recommend their services.
Thank you for the business over the years Joan and than you for writing this review. We will see you again in about 6 months!
John, called ahead to let me know he was on his way within the 2 hour time window they gave me.
John did a great job on my sectional as well as my area rug! Very pleased with pricing and cleaning.
Thank you, Laura... We rarely are late for an appointment. We pride ourselves on being timely and punctual.
We are the best in the bay when it comes to cleaning furniture and area rugs. No one cleans better than us!
Still, hands down, the best carpet cleaning company. Andrew just cleaned my carpets and the results are excellent! I had lots of stains from the children spilling or leaving their candy in hidden places but Andrew was able to get all of …
My carpets had not been cleaned for 2 years and they spent extra time in getting them to look sooo good. I've been using them for years and highly recommend them!!
Thank you for the business Dolores and thank you for the awesome review. Looking forward to next time. Have a great day!
Andrew did an excellent job cleaning my sofa. He was wmquick and thorough. I'll be calling him again in a year!
Great job cleaning our large couch and overstuffed chair. Fast and courteous service. Would definitely use again!
Outstanding service, and value. Highly recommend contracting their services. Carpets in desperate need of cleaning, almost good as new. Did not expect results as good, Thank Yo .
Did an excellent job, Professional and timely manner.
Very good service! Excellent cleaning job!
I had a crippled pet. Stains on the carpet plus my attempts to clean them with soapy water created multiple large spots, and there was also quite a build up of normal dirt after I gave up on attempting to use my carpet cleaning machine …
I am a returning customer to Genesis and have always been pleased with their customer service. Had my very large sectional cleaned before a large party st my house and my friends and family adjec if it was a new couch! Now that is good …
They did excellent, thorough work, and I would not hesitate to hire them again.
I had a water heater leak the day before Thanksgiving, and contacted Genesis to see if they could possibly come to dry my carpet. Andrew came out Thanksgiving morning to handle the job himself. Further leakage occurred the following day, …
Great job! They came on time, used professionall equipment, did a very good job and were very friendly and courteous. The carpets were clean without any chemical or other smell. Definitely would use them again.
Service was as advertised, on time and effective. Would use again.
Sharon Gold reviewed Genesis Carpet Cleaning:
We had our carpets cleaned by Jonathan. He was somewhat late upon arrival, due to scheduling. Jonathan was pleasant and explained his plan. The carpets came out quite nice and I would …
These guys are fantastic; they go above and beyond to get your carpet as perfect as it could possibly be. Every challenge I ask them to take on, they put their all into, the results look perfect to me, and they apologize they couldn’t get …
Jonathan has done our carpets regularly for about 4 years. He's thorough, knowledgeable & trustworthy. When he's done you'd never know 2 little grandsons had even been in the house. He goes the extra mile, too, & that's impressive.
Very polite and professional. The technician was very patient and systematic with the cleaning process. The cushions and rug were spec clean after. I'll definitely go with them again. One feedback is they can use something to cover their …
We had our service performed by Jonathan. He was very prompt and did a very thorough job with our cleaning. The prices were higher than expected, but the quality of work was outstanding. Jonathan was very pleasant and very helpful in …
Week before last we had our carpet clean ,happy we service . Initially we suppose to clean downstairs only ,but change mind and go with whole house cleaned,.It feels clean and fresh now.
I already recommend my friends .
Super attentive. Great job. Will tell my friends! Love my clean sofas
They were quick and prompt. They did fantastic job in our dental office. I would definitely use them again in the future
Great experience with Genesis – Jonathon was prompt, professional, and did a great job cleaning our furniture and area rugs. I will definitely use this service again.
Showed up on time
Professional, and polite
Carpet looked,smelled and felt clean as new
If you're looking for clean carpets and a great company to work with, call Genesis. Genesis did a fantastic job cleaning my carpets. It was pouring rain but they showed up on time, and spent the time they needed to do a thorough cleaning…
John arrived on time, expertly got to work and now my carpets are looking fresh and clean again. Would recommend Genesis services.
Great service and did a very thorough job. Thanks and we will be seeing you again.
On time, polite, job done flawlessly, recommended!
Jonathan was awesome! The carpets look amazing.
Andrew was very careful with my vintage silk sofa. The cleaning process was fast and my sofa looks like new.
Thank you Andrew
Jonathan did a great job and was very professional. I would recommend him to my friends and family.
Everything went very smoothly, and our carpet looks great.
Will use your services again next time we need our carpet super cleaned.
very thorough. professional. on time. results were extremely good.
Jonathan was on time, friendly, and did a great job. Will definitely use Genesis again.
The services was very good and on time and even got a call ahead before they arrive. Jonathan did a very good job cleaning the carpet and remove the spots on the carpet. I'll use them again next time when I need a carpet clean.
Jennifer Duret Khaleghi
Terry from Genesis cleaned my parents carpets today. Fabulous job. On time. Moved furniture. Would use them again. Kudos!!!!
Absolute perfection. They showed up on time, did a perfect job and was very courteous. I especially appreciated the online ease of booking the appointment. Thank you very much.
Our Carpet Tech Jonathan arrived promptly on schedule. He was very professional and courteous. We were very impressed with the carpets and service Genesis provided. Thanks
Technician was on time and friendly, but had a problem with his equipment. Understandable. Replacement tech. came quickly & did a great job, but didn't text or call when he was finished which I would have appreciated.
The best carpet cleaning service I've used. Excellent job, the carpet looks new – it's 18+ yrs old! Kept me informed about when the service person would arrive. Highly recommend the service.
Genisis is one of the best and most professional carpet companies I have ever worked with. Everything from appointment confirmation, to their work, until the moment they exit out of your home. I would highly recommend them.
Andrew. Jonathan did a great job. My carpet looks brand new. Thank you !!
Jonathan was a great communicator, letting me know his ETA. He did a great job on my carpets. They haven't looked this good since they were installed. Thanks so much. We will do this again!
Excellent service and very thorough communication from company and associate onsite performing cleaning services. Will use again, thank you.
Arrived on time and did a great job making the carpet look like new.
Great results. Jonathan was very thorough and professional. Will use them again.
Prompt and professional service!
Wonderful job. Nice person. Excellent service.
We have been using Genesis for several years now. Always top quality, and technicians are very professional.
On time and professional. Very impressed with how clean the carpets where done. Would recommend Genesis to anyone.
Fantastic experience! Johnathan did an excellent job and was able to get some very stubborn stains out of our upholstery. He was also very kind to my 2year old son who was fascinated with the process and wanted to watch. We really …
Our carpet looks fantastic! The service was terrific. Thanks so much!
Jonathan is very friendly and did a great job with my carpet. Highly Recommend!!
The Genesis team arrived on time and worked methodically and quickly to clean our carpets on two floors plus a staircase. We have two young dogs and kids. The carpet was a disaster of stains and spills, and most of them were removed. …
Great work, carpets definitely feel and look cleaner. Very professional.
Best carpet cleaning service with prompt availability.
My white couch looks brand new. Not sure if the back of the couch is part of the service but that was missed. Rugs look great too.
Easy. Prompt, professional and funny. Plus, Jonathan did a great job. My sofa looks good.
They were great! Carpets looked fantastic and really happy with the results.
Yesterday, Jonathan cleaned my son’s carpet, which was heavily soiled ~ he did an excellent job. I was very pleased and will hire Genesis the next time I need my own carpets cleaned. Thank you and kudos to Jonathan.
Jonathan was awesome. On time and professional. He did a fantastic job. Will be using Genesis again in the future and recommending to friends. Thanks much!
Our appointment was confirmed the day before – our technician was on time, nice and worked efficiently – our carpets look like new!
Genesis was recommended by a friend at church. Jonathan has become "our guy" & we're very happy with his knowledge, character & work ethic. Our carpet has never looked so good.
Thanks for working late to get it done!
Wish I had done it sooner! It looks so much better than what I could do with my friend's home unit.
Nice service. Our carpet like new. 🙂
We've tried just about all the carpet cleaners in the bay area. That's saying a lot because there are so many! But somehow I overlooked Genesis. How did I miss them with all the good reviews and high rating?? When I called, I realized we …
Andrew brought life back to my family room carpet! I'm so pleased with the service. Good prices too.
Genesis does a amazing work. They are honest and reasonably priced. I highly recommend them.
Jonathan did such a great job. He even found a small ring from my daughter and fished it out of his machine. Thank you😀
We have used Genesis Carpet Cleaning several times. They are always prompt and do a fantastic job cleaning our carpets and Dining chairs! We will definitely use them again!
I am very happy with this service. I received feedback when I made my appointment online, email and text message reminders before my appointment, the technician arrived on time and detailed what he would do and the cost, and the carpet …
Very professional service and we were happy with the results. The carpet cleaner was too notch!
Excellent service ... fair pricing ... would absolutely use again and highly recommend.
We have been using Genesis for move-out carpet cleaning since 2007. Everyone is very helpful. In particular, we really like Jonathan, who is courteous, caring and always does a great job. Thanks!
Punctual, professional, expert cleaning work!
I needed someone to clean the carpet ASAP before visitors came to my house. I was able to quickly book an appointment online and get a preminary estimate. On the day of the appointment, Jonathan the technician, kept me informed of when he …
Great Job every time. I have used other services but carpets stay clean much longer with Genesis. Friendly service.
Fantastic service and professionalism!!! Scheduling an appointment through their website was a breeze and Andrew arrived on time. He went the extra mile to educate me on their process and the results were amazing! My 15 year old carpets …
Very fast and thorough cleaning. Staff was on time.
Very prompt with appointment window and great communication letting me know with a phone call when he was on his way. Very professional service which turned out great !
Best carpet cleaning business in the Bay Area! Honest, professional and efficient! You can't go wrong with that, especially in today's world that doesn't abide by those characteristics when operating a business. Strongly recommend to …