From 398 reviews
Christopher Gonzales
Christopher Gonzales

In the past, Genesis carpet cleaning services has cleaned our upholstery twice, and we would recommend them without hesitation. The cleaning task from the beginning to the end. He takes pride in his work. In addition, we greatly appreciated…

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Aidan Mccarthy
Aidan Mccarthy

Nice work.

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Yasmin Wells
Yasmin Wells

I called and gave them my info. They called back and booked a date and time.Genesis is good. Will have carpet cleaned in 2 days. Will give 5 stars if they do a good job.

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Danna Tyson
Danna Tyson

Highly recommend.

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Henry Groth
Henry Groth

Our experience with Genesis Carpet has been tremendous. We work primarily with Andrew who has gone above and beyond to help us keep our carpets looking great.

Recently, we spilled some coffee on our family room wall-to-wall carpet. …

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Connor Aguirre
Connor Aguirre

I'm impressed by their service. I've had my carpet cleaned before but no one had such amazing results. He was very professional, arrived on time and did an amazing job cleaning the carpet. His prices are reasonable too. Would definitely …

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Kobe Hicks
Kobe Hicks

They are awesome!

Did my couch cleaning very well.

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Charlie Thomas
Charlie Thomas

Totally awesome experience with them.

Highly recommend

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Sarker
Sarker

Awesome Experience

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Cindy Hernandez
Cindy Hernandez

Fantastic service and communication. The gentleman who cleaned my couch and loveseat did an amazing job. He was very courteous, efficient, and his customer service was excellent. I’m very happy with the service and quality.

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Jocelyn Gardner
Jocelyn Gardner

Very good experience with Genesis . Process was clearly explained and she delivered exactly as promised. Worked with my wife and I to understand our vision for the Carpet . Prepared an initial design on time and took our comments and …

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Riley Palmer
Riley Palmer

It is a pleasure to collaborate with this outfit. Their level of professionalism, efficiency, and courtesy are unmatched in the industry. They are completely deserving of everything! Their owner and team are members of the same family and …

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Jeanine Kosinski
Jeanine Kosinski

Amazing service, and I love that it's family owned. Good price, they came to me, quickly made my rugs all clean and bright. Thank you!! I'll be back 🙂

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Ann Waltonsmith
Ann Waltonsmith

Cleaner was fast and thorough. Stains in high use areas are gone. I will use Genesis again.

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Liz Jesinger
Liz Jesinger

Very pleased with the quality of their work. They arrived in time and got the job done.

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Marika Heinrichs
Marika Heinrichs

They cleaned our very stained (pet dander, food) accent chair and it turned out good as new! Now it's bright yellow again. This is a responsive and professional team and I will certainly use their services again. Also thank you for coming …

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Gilbert Ayala
Gilbert Ayala

This was an amazing service. I am very happy with my service. If you are looking for a true cleaning, a great price, and a 5 star service. Genesis is it! Johnny was very helpful, and provided amazing quality service all around ! Thank you!

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Drew Van Horne
Drew Van Horne

The Genesis technician arrived on time and performed the cleaning including Scotchguarding as advertised. He was friendly and even gave us a couple of tips on how to remove stubborn spot stains. Thanks!

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Debra Rai
Debra Rai

The best carpet cleaning. They get stains out no one else can. Not exaggerating. Worth every penny.

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danielle ratliff
danielle ratliff

Professional and friendly staff, work completed on time with great care.

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John Hawley
John Hawley

Because of COVID, this cleaning was long-overdue. This demanded a lot of hard work, and Jonathan was not only thorough and persistent, but also friendly. I have used Genesis's cleaning services in the past, and most definitely will do so …

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Evgeniy Zhidkov
Evgeniy Zhidkov

Andrew was awesome. We just moved in and the landlord missed carpets cleaning apparently.

Andrew came the next day and fixed everything. Just look at the picure, its better than thousand words.

Highly recommend!

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Dragana Crevar
Dragana Crevar

Jonathan did an absolute amazing job on the carpets that take on 2 kids and 2 dogs. Thank you for the job well done!

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Melissa Mayes
Melissa Mayes

We have used Genesis for years to clean our commercial office space. The owner is incredible professional, hard-working and generous with time. Our carpet looked wonderful after he was done. Thank you, Genesis!

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Denise Barton
Denise Barton

Arrived on-time and provided an honest quote they adhered to. Was very polite and good quality service. Would recommend them and use them again.

Response from business owner

Thank you Denise for the kind review. Let us know if there is anything else we can do for you!

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Teresa I
Teresa I

Genesis did a superb job cleaning our carpets. It's like night and day! They are also very professional. I highly recommend them!

Response from business owner

Thank you Teresa! Dont forget to post the finished product!

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Leonid Ryzhyk
Leonid Ryzhyk

Good service, but rather pricey.

Response from business owner

Thank you Leonid for the kind review. We like to think that our prices are competitive. Please send us an email with your price findings. Again, thank you for the input and dont fprget to post the finished product picture.

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Anonymous
Anonymous

Just wanted to tell you how very pleased I was with the carpet cleaning Jonathan did in our home. The carpets were very soiled but now they look brand new. He did an excellent job. I would recommend his services to anyone in need of carpet …

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John Jussen
John Jussen

Called Genesis to have my carpets cleaned. My oldest son finally moved out of the house so spend a whole week cleaning as a present for my wife on Mother's Day. I booked the appointment for a two hour window from 12:00pm-2:00pm and they …

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Response from business owner

Thank you John!

Make sure to put a picture of the final product!

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Raj Madhavan
Raj Madhavan

I was able to call them and got a reasonable quote. Johnathan was prompt on time and he was able to clean the carpet in the living room and hallway. He went out of the way to move the TV stand and clean even the carpet area around there. …

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Jennifer Wooliscroft
Jennifer Wooliscroft

Great service—very thorough, punctual, and friendly. Highly recommend!

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Julie Chiszar
Julie Chiszar

Unbelievable service and results! Every 5 star review is spot on and I am happy to add my own 5 stars.

Jonathan came out yesterday right on time for my quote, he actually was prepared to do my very large and very dog soiled rugs and …

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Hsin Feng
Hsin Feng

Jonathan came on time, gave me a reasonable quote, and proceeded to clean the carpets. It was done very well and the stains are gone. Will use them again.

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Pan-Wei Lai
Pan-Wei Lai

Called to get quote over the phone, owner Andrew gave me price over the phone and was very reasonable price. Scheduled cleaning time right away. Jonathan came on time to clean, We went thru the area for dirty spot, he explained in very …

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Jd Reyes
Jd Reyes

Great work, punctual

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Sharon Gold
Sharon Gold

This is the 3rd time I've used them. They are great. They do an excellent job on my carpets.

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Jami Novotarski
Jami Novotarski

Jonathan was friendly, professional, and on time. Very happy with the couch cleaning.

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Sky
Sky

Andrew did an amazing job! I couldn't be any happier. There were many stains on my carpet that others told me that it couldn't remove – he was able to remove them! He is a hard worker and really knowledgeable. I would highly recommend his …

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Leigh Miller
Leigh Miller

Great service and job

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Lisa Oldham
Lisa Oldham

Andrew did an excellent job cleaning my upholstered furniture – it looks brand new. Highly recommend his company.

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Myrtis Baran
Myrtis Baran

Andrew Gonzales Comes Highly Recommended and Excellent In Service

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BingoMamaB10 Gomez
BingoMamaB10 Gomez

Upon arrival the technican Jonathan was very pleasant His professional demeanor was excellent. This place where I'm renting has had carpets for 14 years and the stains were deeply embedded within the carpet They look shabby disgusting and …

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Joey McDonald
Joey McDonald

Terrific communication throughout the whole process. Very happy with the cleaning of my area rugs and furniture! They look like new! Thank you so much!

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mark corbet
mark corbet

Genesis Carpet and Upholstery cleaning definitely gets my vote.

Communication and details were very straight forward. Jonathan texted me a half hour before my scheduled appointment and he arrived 5 minutes before 9. He came up , to my …

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Response from business owner

Thank you Mark for the awesome review. It helps us win business and we value every customer. See you next time!

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Judy J
Judy J

I would not hesitate to recommend Genesis Carpet. It was a pleasure to work with Jonathen, our technician. He texted us 45 minutes before his arrival. He greeted us professionally and measured our townhome thoroughly. He then provided a…

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Response from business owner

Thank you for the review Judy. We take pride in our work and we value every customer. Hope to see you again. Thanks.

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T Ballwall
T Ballwall

Our. carpets needed a professional deep cleaning after our lovely old yellow lab left us for dog heaven.

Andrew did an excellent job – a better deeper clean than any other company we’ve previously used. It took longer than expected to dry…

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Response from business owner

Awesome! So glad to hear about your experience. Thank you for the raving review. Looking forward to cleaning your carpet in the future!

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LL Glanville
LL Glanville

Andrew was on-time (early actually, good for us), cleaned our wool carpet professionally. We were lucky and were able to get a same-day appointment, too, they were very responsive.

Response from business owner

We had a last-minute cancellation so that provided an opening for you... I'm hoping your experience scheduling via our online calendar was pleasant as well.

We pride ourselves in providing quality carpet cleaning. Thank you for the business and hopefully you will call us next time!

Andrew ---

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Jennie Hawkins
Jennie Hawkins

Great service and I’m AMAZED by how clean our carpet is now. Exceeded expectations. Was also friendly, professional and punctual.

Response from business owner

Thank you for the great review! We are a family-owned business and therefore value each and every customer. See you next time.

Andrew ---

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Nazli Inonu
Nazli Inonu

Great service! We have them come in every year for pet stains.

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Kristen Epolite
Kristen Epolite

This is the second time I used Genesis Carpet & Upholstery Cleaning. We are so please with the result! Jonathan was prompt, professional and was done an hour earlier than he had originally quoted.

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Lorrie Garcia
Lorrie Garcia

Just used Genesis for the second time to clean my sectional couch in my home. The first time it hadn't been cleaned in about 15 years! They made it look like new both times! I would highly recommend this company. Fair price. Very …

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Laura Rodriguez
Laura Rodriguez

John, called ahead to let me know he was on his way within the 2 hour time window they gave me.

John did a great job on my sectional as well as my area rug! Very pleased with pricing and cleaning.

Laura

Response from business owner

Thank you, Laura... We rarely are late for an appointment. We pride ourselves on being timely and punctual.

We are the best in the bay when it comes to cleaning furniture and area rugs. No one cleans better than us!

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dolores roseveare
dolores roseveare

My carpets had not been cleaned for 2 years and they spent extra time in getting them to look sooo good. I've been using them for years and highly recommend them!!

Response from business owner

Thank you for the business Dolores and thank you for the awesome review. Looking forward to next time. Have a great day!

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Smruti Kaplish
Smruti Kaplish

Andrew did an excellent job cleaning my sofa. He was wmquick and thorough. I'll be calling him again in a year!

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Alisa Wetzel
Alisa Wetzel

Great job cleaning our large couch and overstuffed chair. Fast and courteous service. Would definitely use again!

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Saul Rujana
Saul Rujana

Outstanding service, and value. Highly recommend contracting their services. Carpets in desperate need of cleaning, almost good as new. Did not expect results as good, Thank Yo .

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Ursula Kietzke
Ursula Kietzke

Did an excellent job, Professional and timely manner.

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Deborah S
Deborah S

I had a crippled pet. Stains on the carpet plus my attempts to clean them with soapy water created multiple large spots, and there was also quite a build up of normal dirt after I gave up on attempting to use my carpet cleaning machine …

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Yvonne Galletta
Yvonne Galletta

I am a returning customer to Genesis and have always been pleased with their customer service. Had my very large sectional cleaned before a large party st my house and my friends and family adjec if it was a new couch! Now that is good …

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Douglas Sheaffer
Douglas Sheaffer

I had a water heater leak the day before Thanksgiving, and contacted Genesis to see if they could possibly come to dry my carpet. Andrew came out Thanksgiving morning to handle the job himself. Further leakage occurred the following day, …

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Elizabeth Hsu
Elizabeth Hsu

Great service and on time!

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Melissa Perrotta
Melissa Perrotta

Easy to book, thorough job and our doggy-smelling sofa and area rug that have never been cleaned in 8 years are now so fresh! Be aware that the online estimator tool will likely underestimate the actual quote amount for whatever reason. You…

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Janis Fox
Janis Fox

Genesis Carpet Cleaning does amazing work. They stayed with their quoted price, showed up on time and had to go over my carpets several times. I thought I might have needed to replace my carpets in the near future but they cleaned them and …

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Debbie Tryforos
Debbie Tryforos

This was an extremely positive experience. On time, reasonable price and carpet cleaner was very knowledgeable and friendly. Will use them again and refer my friends to them

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Ed Krause
Ed Krause

It was a positive experience in every way. First they worked to accommodate my schedule on very short notice. They then communicated well and showed up right on time. And the carpets turned out much cleaner than I would have thought …

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diane lowe
diane lowe

Great service and a great job! Cleaned our carpets on short notice too!

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Bruce Lonie
Bruce Lonie

Absolutely a fantastic job.

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John Fankhauser
John Fankhauser

Excellent service. Gave me an urgent appointment because he had a cancellation. Arrived exactly when he said he would. The carpets look great. We'll be using this company when our carpets need cleaned again.

Response from business owner

Thank you for the review. We value your business! Have a great day!

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Brittany Rykels
Brittany Rykels

They got us in right away and did a great job on our couch-it looks like new!

Response from business owner

Thank you for the business. We specialize in upholstery cleaning as we now clean over 75 pieces of furniture every month.

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Kelli Richards
Kelli Richards

Andrew and Isaac were first rate to deal with. Isaac (technician) has a superior work ethic, and worked really hard to get rid of some serious (old!) pet stains in my carpet — seriously, they look nearly new from his efforts. He took his …

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Response from business owner

We pride ourselves in providing quality work. Thank you for the awesome review. Have a wonderful day and see you next time!

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Mahee Gunturu
Mahee Gunturu

Jonathan and Genesis Carpet cleaning were fantastic – He was very professional, worked with me to accommodate my timing requirements, managed to get all of his stuff up through the third-floor and was super courteous. He cleaned the carpet …

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Response from business owner

Thank you for the awesome review. We believe in providing quality service. Your review helps us win future business so once again, thank you for the great review!

Andrew / Owner

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david kramer
david kramer

This was the best carpet cleaning company I"ve ever dealt with and believe me I have tried them all. My wife and I were going to replace the carpet but decided to try to clean it once more. We decided to go with this company because of …

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Ginny Nieuwsma
Ginny Nieuwsma

Top notch, professional service from start to finish! Our rugs and furniture look fantastic ... all done with efficiency and for a reasonable price.

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Sam CASTANEDA
Sam CASTANEDA

I rate my experience with Genesis Carpet and Upholstery with 10 stars. They provided perfect service with extremely competent professionals. Genesis cleaned by my couch and other upholstered furniture and everything looks new. What a …

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Response from business owner

Thanks a million for the 5 star review. It was a pleasure doing business with you Sam. See you next time!

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Judy Algas
Judy Algas

Great job! They came on time, used professionall equipment, did a very good job and were very friendly and courteous. The carpets were clean without any chemical or other smell. Definitely would use them again.

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Hans Nikoley
Hans Nikoley

Andrew could not have been kinder and very detailed in his cleaning our carpet. We had been talking and looking to buy new carpet, but now, why? He honestly made it look as good as new. His machine is unbelievable. Mary and I both highly …

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Response from business owner

Thank you Hans for the awesome review. We treat everyone home as if it was our very own. We will see you next year!

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S Lopez
S Lopez

Showed up at the right time and was very professional. Moved furniture with care & did a very good cleaning job on our carpets. Pricing was very fare for the two rooms cleaned.

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Terri Ann Flores
Terri Ann Flores

Have used Genesis several times and they have always done an excellent job. The cost is reasonable and the service great. Extremely accommodating.

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fred glick
fred glick

Great job and at the price they projected!

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Toni D'ali
Toni D'ali

I found all aspects of service to be superior. When I called for an estimate a return call came within 5 minutes. A price was quoted and we had an appointment booked. Fantastic! Appointment reminders come via email and phone. Great! …

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Cheryl Cha
Cheryl Cha

I just had my first experience with Genesis Carpet and Upholstery Cleaning and I am very impressed. I last had my carpets cleaned two years ago by another company and was not pleased with the experience or the results. This time I found …

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Response from business owner

Thanks for the awesome review Cheryl... We love our online scheduling calendar and so does everyone that uses it. It makes it so easy for both new and repeat customers. We also love our reminder system because our customers know that we are coming.

See you next year!

Andrew / Owner

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A Google User
A Google User

We had a great experience with Genesis.

Jonathan arrived on-time in the prescribed 30 minute window. He then went about measuring the room, and excluded furniture that we did not plan to move. So we only paid for the actual amount of carpet…

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Response from business owner

Thank you for using our services. It's always nice to learn that we have exceeded expectations. We never lose sight that you, as all of our customers especially now due to the wonders of the web, have a range of options available when seeking out a business to meet your needs. Therefore, your praise today means more than ever. Thank you fot choosing Genesis!

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Jennifer Prince
Jennifer Prince

If you want to be able to talk with someone knowledgable and ask questions, and if you like professional and responsive service, then Genesis is who you're looking for. The best customer service and the best quality of carpet cleaning I've …

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Response from business owner

Thank you for taking the time to provide feedback. It's responses like this that help others choose Genesis. We pride ourselves in providing excellent customer service and quality carpet cleaning. Have a great day!

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Elizabeth L
Elizabeth L

Service was as advertised. Would use again.

Response from business owner

We look forward to cleaning for you in the future... thank you for choosing Genesis!

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Chris Gebert Parikh
Chris Gebert Parikh

Anthony set up a return visit to our house to make sure the spot came out. Amazing service!

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Tanya Blodget
Tanya Blodget

They called when they were on their way. They showed up on time. They were professional and did their job well and with respect. They measured the rooms and presented me with an estimate and did their job well. Our carpets are over 15 years…

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Olga Karakozova
Olga Karakozova

Great job! Thanks

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Tracy Schriver
Tracy Schriver

Great service!

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M/Y
M/Y

Great service, explain to us in detail what he is going to do and did it.

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Praveen Mohanan
Praveen Mohanan

We had really bad carpet stains left by the tenants when they moved out. Andrew came and clearly explained which of them can be treated and removed. After completing the deep cleaning on the day it was scheduled, I realized that the stains …

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Kristen Johnson
Kristen Johnson

Our rugs and couches look and smell great!

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John Cabrido
John Cabrido

Really easy process and the outcome speaks for itself. We had ur microfiber couch cleaned after having it for over 3 years. Now it looks like a brand new couch. Would go with this company again

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Benjamin Fox Mason
Benjamin Fox Mason

clear communication, punctual, and they did a fantastic job

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Liz Tazbaz
Liz Tazbaz

Thank you Andrew!!! Couple weeks ago, right before the holidays, we had a couple of days to replace the floors in my husbands office. As everything was moved out we took notice of the condition of the fabric walls which were heavily …

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Jessica Gerard
Jessica Gerard

Very good service! Excellent cleaning job!

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Tina Orsi-Hartigan
Tina Orsi-Hartigan

Very happy with the service and results. Jonathan was friendly, professional and kept to the time scheduled. I will use Genesis again for my carpet cleaning.

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Debbie Cereghino
Debbie Cereghino

Friendly, communicative, chairs and carpet look great. Would use again.

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Diana Davis
Diana Davis

Excellent job for an excellent price!

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Ying Chen
Ying Chen

I am very picky when it comes to our home carpet! That is why I got a referral for a good carpet cleaner! Genesis Carpet Cleaning always provides Great Service! Professional Personnel and easy PayPal! I am a customer for life!

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Alfonso Carrillo
Alfonso Carrillo

Amazing results !!

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