I am a returning customer to Genesis and have always been pleased with their customer service. Had my very large sectional cleaned before a large party st my house and my friends and family adjec if it was a new couch! Now that is good …
They did excellent, thorough work, and I would not hesitate to hire them again.
I had a water heater leak the day before Thanksgiving, and contacted Genesis to see if they could possibly come to dry my carpet. Andrew came out Thanksgiving morning to handle the job himself. Further leakage occurred the following day, …
Easy to book, thorough job and our doggy-smelling sofa and area rug that have never been cleaned in 8 years are now so fresh! Be aware that the online estimator tool will likely underestimate the actual quote amount for whatever reason. You…
Genesis Carpet Cleaning does amazing work. They stayed with their quoted price, showed up on time and had to go over my carpets several times. I thought I might have needed to replace my carpets in the near future but they cleaned them and …
This was an extremely positive experience. On time, reasonable price and carpet cleaner was very knowledgeable and friendly. Will use them again and refer my friends to them
It was a positive experience in every way. First they worked to accommodate my schedule on very short notice. They then communicated well and showed up right on time. And the carpets turned out much cleaner than I would have thought …
Great service and a great job! Cleaned our carpets on short notice too!
Mitsy & Bruce Lonie
Absolutely a fantastic job.
They got us in right away and did a great job on our couch-it looks like new!
Thank you for the business. We specialize in upholstery cleaning as we now clean over 75 pieces of furniture every month.
Excellent service. Gave me an urgent appointment because he had a cancellation. Arrived exactly when he said he would. The carpets look great. We'll be using this company when our carpets need cleaned again.
Thank you for the review. We value your business! Have a great day!
Andrew and Isaac were first rate to deal with. Isaac (technician) has a superior work ethic, and worked really hard to get rid of some serious (old!) pet stains in my carpet — seriously, they look nearly new from his efforts. He took his …
We pride ourselves in providing quality work. Thank you for the awesome review. Have a wonderful day and see you next time!
Jonathan and Genesis Carpet cleaning were fantastic – He was very professional, worked with me to accommodate my timing requirements, managed to get all of his stuff up through the third-floor and was super courteous. He cleaned the carpet …
Thank you for the awesome review. We believe in providing quality service. Your review helps us win future business so once again, thank you for the great review!
Andrew / Owner
This was the best carpet cleaning company I"ve ever dealt with and believe me I have tried them all. My wife and I were going to replace the carpet but decided to try to clean it once more. We decided to go with this company because of its …
Top notch, professional service from start to finish! Our rugs and furniture look fantastic ... all done with efficiency and for a reasonable price.
I rate my experience with Genesis Carpet and Upholstery with 10 stars. They provided perfect service with extremely competent professionals. Genesis cleaned by my couch and other upholstered furniture and everything looks new. What a …
Great job! They came on time, used professionall equipment, did a very good job and were very friendly and courteous. The carpets were clean without any chemical or other smell. Definitely would use them again.
Andrew could not have been kinder and very detailed in his cleaning our carpet. We had been talking and looking to buy new carpet, but now, why? He honestly made it look as good as new. His machine is unbelievable. Mary and I both highly …
Thank you Hans for the awesome review. We treat everyone home as if it was our very own. We will see you next year!
Showed up at the right time and was very professional. Moved furniture with care & did a very good cleaning job on our carpets. Pricing was very fare for the two rooms cleaned.
Great job and at the price they projected!
Terri Ann Flores
Have used Genesis several times and they have always done an excellent job. The cost is reasonable and the service great. Extremely accommodating.
I found all aspects of service to be superior. When I called for an estimate a return call came within 5 minutes. A price was quoted and we had an appointment booked. Fantastic! Appointment reminders come via email and phone. Great! …
I just had my first experience with Genesis Carpet and Upholstery Cleaning and I am very impressed. I last had my carpets cleaned two years ago by another company and was not pleased with the experience or the results. This time I found …
Thanks for the awesome review Cheryl... We love our online scheduling calendar and so does everyone that uses it. It makes it so easy for both new and repeat customers. We also love our reminder system because our customers know that we are coming.
See you next year!
Andrew / Owner
Service was as advertised, on time and effective. Would use again.
A Google User
We had a great experience with Genesis.
Jonathan arrived on-time in the prescribed 30 minute window. He then went about measuring the room, and excluded furniture that we did not plan to move. So we only paid for the actual amount of carpet…
Thank you for using our services. It's always nice to learn that we have exceeded expectations. We never lose sight that you, as all of our customers especially now due to the wonders of the web, have a range of options available when seeking out a business to meet your needs. Therefore, your praise today means more than ever. Thank you fot choosing Genesis!
If you want to be able to talk with someone knowledgable and ask questions, and if you like professional and responsive service, then Genesis is who you're looking for. The best customer service and the best quality of carpet cleaning I've …
Thank you for taking the time to provide feedback. It's responses like this that help others choose Genesis. We pride ourselves in providing excellent customer service and quality carpet cleaning. Have a great day!
Chris Gebert Parikh
Anthony set up a return visit to our house to make sure the spot came out. Amazing service!
Service was as advertised. Would use again.
We look forward to cleaning for you in the future... thank you for choosing Genesis!
They called when they were on their way. They showed up on time. They were professional and did their job well and with respect. They measured the rooms and presented me with an estimate and did their job well. Our carpets are over 15 years…
Great service, explain to us in detail what he is going to do and did it.
We had really bad carpet stains left by the tenants when they moved out. Andrew came and clearly explained which of them can be treated and removed. After completing the deep cleaning on the day it was scheduled, I realized that the stains …
Genesis was prompt, friendly, extremely thorough and efficient. I will definitely be using them again!
Really easy process and the outcome speaks for itself. We had ur microfiber couch cleaned after having it for over 3 years. Now it looks like a brand new couch. Would go with this company again
Benjamin Fox Mason
clear communication, punctual, and they did a fantastic job
Thank you Andrew!!! Couple weeks ago, right before the holidays, we had a couple of days to replace the floors in my husbands office. As everything was moved out we took notice of the condition of the fabric walls which were heavily stained…
Friendly, communicative, chairs and carpet look great. Would use again.
Very happy with the service and results. Jonathan was friendly, professional and kept to the time scheduled. I will use Genesis again for my carpet cleaning.
Excellent job for an excellent price!
I am very picky when it comes to our home carpet! That is why I got a referral for a good carpet cleaner! Genesis Carpet Cleaning always provides Great Service! Professional Personnel and easy PayPal! I am a customer for life!
Amazing results !!
Johnathan was prompt, communicative, and thorough. And my dog LOVED him. The couch and chairs look clean now and the heavily soiled stairs are so nice. Nice job.
These guys are fantastic; they go above and beyond to get your carpet as perfect as it could possibly be. Every challenge I ask them to take on, they put their all into, the results look perfect to me, and they apologize they couldn’t get …
Very pleased with the outcome. Sent emails to confirm appointment. Sent a text 15 minutes prior to being here. Jonathan was professional and courteous. My carpets look fantastic.
Thanks for the great review Gabriele!!!
Technician (Terry) arrived on time – was courteous and efficient – did an outstanding job of cleaning the carpet. Have used this company in the past and will definitely use them again.
We appreciate the repeat business Eldon and we also appreciate the 5 star review!!!
Jonathan was spectacular! He catered to my timing requirements, managed to get all of his stuff up through our third-floor apartment window, and was very professional and courteous. He did a great job cleaning our mattress and carpeted …
Third floor apartments are very difficult to reach. We appreciate the positive review Elias!!! Have a great day!
Great work, very happy with the job done.
Kind Homecare Inc
Terry was onetime, prompt and excellent service
Prompt, polite, helpful and efficient. Some details missed though, like edges and opening doors if necessary to get right to the edge of the carpet.
Arrived on time and performed magic on our extremely soiled carpet. The work performed exceed our expectations.
Great experience from booking to confirmation to the actual cleaning! My couch and carpets look amazing!
Very good service. We are very happy. Special thanks to Jonatan. He made excellent job.
Exceptional service. Andrew was exactly on time for a 7am carpet cleaning appointment at our three-story townhouse in Sunnyvale, CA. Expert cleaning of four bedrooms, landing, and all stairs for price that was quoted via text. Complete …
Jonathan has done our carpets regularly for about 4 years. He's thorough, knowledgeable & trustworthy. When he's done you'd never know 2 little grandsons had even been in the house. He goes the extra mile, too, & that's impressive.
Friendly, professional, and the results are amazing! We had food, grease and many other stains in our old dirty carpets which have been completely brought back to life! Super impressed, could not be happier.
Pablo Gómez Margareto
Very professional! He showed up on time and made a great job! I would hire them again!
Jonathon was very professional and did excellent work!
Excellent service. I was very happy with the outcome.
Excellent Service – was there ahead of schedule and cleaned the place well. Recommended!
Deborah Noel Tham
Excellent customer experience. Easy to schedule and coordinate. Email quote was on target. Clear communicators. On time. Courteous. Great job on carpets.
Terry came on time. He is very nice & the job was well done. I will come back again for carpet cleaning. Thank you.
Wonderful job! Thanks
I called in for an estimate but I'm on the 4th floor with no street access so the logistics didn't work out. The Genesis "owner I assume" called me back and let me know that I would need a cleaner with a portable cleaning unit and even …
Very polite and professional. The technician was very patient and systematic with the cleaning process. The cushions and rug were spec clean after. I'll definitely go with them again. One feedback is they can use something to cover their …
We had our service performed by Jonathan. He was very prompt and did a very thorough job with our cleaning. The prices were higher than expected, but the quality of work was outstanding. Jonathan was very pleasant and very helpful in …
Awesome experience, professional work, would recommend to anyone needing carpet cleaning done right!!
Andrew was on time and efficient! Waiting to see whether or not any stains will resurface.
Professional, reasonable rate, did a great job on my upholstered office chair. Will use again.
Week before last we had our carpet clean ,happy we service . Initially we suppose to clean downstairs only ,but change mind and go with whole house cleaned,.It feels clean and fresh now.
I already recommend my friends .
Arrived ahead of schedule, was personable and professional, did an excellent job. Priced reasonably, considering the state of the carpet.
Immediate response, fast service and respectful technician
Great service from Genesis. Arrived on time, and got the job done on schedule. Very professional and very friendly and we wil use Genesis again for sure. Thanks
On time, polite, fair price, and excellent work.
Super attentive. Great job. Will tell my friends! Love my clean sofas
This is the third time we've used this cleaning service and their work is impeccable ! We have had Jonathan each time and he is professional, provides good advice, and does an amazing job at cleaning carpets – I wouldn't use anyone else.
Imagine, if you will, 3 years of middle school and high school students' handiwork on the carpeting in their lounge. I honestly didn't think any carpet cleaning company would be able to get the stains out, but Genesis did! …
They were quick and prompt. They did fantastic job in our dental office. I would definitely use them again in the future
On time, good service. Yes, I am happy to recommend Genesis Carpet and Upholstery Cleaning Services
We recently had our carpet cleaned; high traffic areas of stairs/hallway and bedrooms. The carpet is SO clean! Johnathan spent time explaining the process and instructing me how to take care of potential future spots or "issues". Seriously…
Experience was great. Jonathan was prompt, professional and thorough. I definitely recommend Genesis!
Johnathon was fantastic. Punctual, professional, and knowledgable. He did a brilliant job with our white carpet and couches. Thanks:)
Genesis had excellent follow through and was very timely. They worked very hard on my carpets for a good 3 hours. They had many tricks for taking care of my furniture and wall corners. I am very pleased with the results.
Gave me a heads up and came on time! Did work swiftly and well:). I would recommend the upholstery cleaning from them and will use them next time as well.
Great experience with Genesis – Jonathon was prompt, professional, and did a great job cleaning our furniture and area rugs. I will definitely use this service again.
Showed up on time
Professional, and polite
Carpet looked,smelled and felt clean as new
OUTSTANDING! Our carpet is really old and we didn't want to replace it because we are remodeling. The stains were deep, and a no residue carpet cleaning company had made the stains worse. Jonathan, late in the day before Thanksgiving, came …
If you're looking for clean carpets and a great company to work with, call Genesis. Genesis did a fantastic job cleaning my carpets. It was pouring rain but they showed up on time, and spent the time they needed to do a thorough cleaning…
John arrived on time, expertly got to work and now my carpets are looking fresh and clean again. Would recommend Genesis services.
Great service. Easy online appointment scheduling, reminder emails sent, on time and did a thorough job of cleaning both wall to wall carpets and area carpets. One area was questionable when dried, so I contacted Andrew and he came back to …