Our experience with Genesis Carpet has been tremendous. We work primarily with Andrew who has gone above and beyond to help us keep our carpets looking great.
Recently, we spilled some coffee on our family room wall-to-wall carpet. …read more
I'm impressed by their service. I've had my carpet cleaned before but no one had such amazing results. He was very professional, arrived on time and did an amazing job cleaning the carpet. His prices are reasonable too. Would definitely …read more
Very good experience with Genesis . Process was clearly explained and she delivered exactly as promised. Worked with my wife and I to understand our vision for the Carpet . Prepared an initial design on time and took our comments and …read more
It is a pleasure to collaborate with this outfit. Their level of professionalism, efficiency, and courtesy are unmatched in the industry. They are completely deserving of everything! Their owner and team are members of the same family and …read more
They cleaned our very stained (pet dander, food) accent chair and it turned out good as new! Now it's bright yellow again. This is a responsive and professional team and I will certainly use their services again. Also thank you for coming …read more
Because of COVID, this cleaning was long-overdue. This demanded a lot of hard work, and Jonathan was not only thorough and persistent, but also friendly. I have used Genesis's cleaning services in the past, and most definitely will do so …read more
Just wanted to tell you how very pleased I was with the carpet cleaning Jonathan did in our home. The carpets were very soiled but now they look brand new. He did an excellent job. I would recommend his services to anyone in need of carpet …read more
Called Genesis to have my carpets cleaned. My oldest son finally moved out of the house so spend a whole week cleaning as a present for my wife on Mother's Day. I booked the appointment for a two hour window from 12:00pm-2:00pm and they …read more
Thank you John!
Make sure to put a picture of the final product!
I was able to call them and got a reasonable quote. Johnathan was prompt on time and he was able to clean the carpet in the living room and hallway. He went out of the way to move the TV stand and clean even the carpet area around there. …read more
Unbelievable service and results! Every 5 star review is spot on and I am happy to add my own 5 stars.
Jonathan came out yesterday right on time for my quote, he actually was prepared to do my very large and very dog soiled rugs and …read more
Called to get quote over the phone, owner Andrew gave me price over the phone and was very reasonable price. Scheduled cleaning time right away. Jonathan came on time to clean, We went thru the area for dirty spot, he explained in very …read more
Andrew did an amazing job! I couldn't be any happier. There were many stains on my carpet that others told me that it couldn't remove – he was able to remove them! He is a hard worker and really knowledgeable. I would highly recommend his …read more
Upon arrival the technican Jonathan was very pleasant His professional demeanor was excellent. This place where I'm renting has had carpets for 14 years and the stains were deeply embedded within the carpet They look shabby disgusting and …read more
Genesis Carpet and Upholstery cleaning definitely gets my vote.
Communication and details were very straight forward. Jonathan texted me a half hour before my scheduled appointment and he arrived 5 minutes before 9. He came up , to my …read more
Thank you Mark for the awesome review. It helps us win business and we value every customer. See you next time!
I would not hesitate to recommend Genesis Carpet. It was a pleasure to work with Jonathen, our technician. He texted us 45 minutes before his arrival. He greeted us professionally and measured our townhome thoroughly. He then provided a…read more
Thank you for the review Judy. We take pride in our work and we value every customer. Hope to see you again. Thanks.
Our. carpets needed a professional deep cleaning after our lovely old yellow lab left us for dog heaven.
Andrew did an excellent job – a better deeper clean than any other company we’ve previously used. It took longer than expected to dry…read more
Awesome! So glad to hear about your experience. Thank you for the raving review. Looking forward to cleaning your carpet in the future!
Andrew was on-time (early actually, good for us), cleaned our wool carpet professionally. We were lucky and were able to get a same-day appointment, too, they were very responsive.
We had a last-minute cancellation so that provided an opening for you... I'm hoping your experience scheduling via our online calendar was pleasant as well.
We pride ourselves in providing quality carpet cleaning. Thank you for the business and hopefully you will call us next time!
Just used Genesis for the second time to clean my sectional couch in my home. The first time it hadn't been cleaned in about 15 years! They made it look like new both times! I would highly recommend this company. Fair price. Very …read more
John, called ahead to let me know he was on his way within the 2 hour time window they gave me.
John did a great job on my sectional as well as my area rug! Very pleased with pricing and cleaning.
Thank you, Laura... We rarely are late for an appointment. We pride ourselves on being timely and punctual.
We are the best in the bay when it comes to cleaning furniture and area rugs. No one cleans better than us!
My carpets had not been cleaned for 2 years and they spent extra time in getting them to look sooo good. I've been using them for years and highly recommend them!!
Thank you for the business Dolores and thank you for the awesome review. Looking forward to next time. Have a great day!
I had a crippled pet. Stains on the carpet plus my attempts to clean them with soapy water created multiple large spots, and there was also quite a build up of normal dirt after I gave up on attempting to use my carpet cleaning machine …read more
I am a returning customer to Genesis and have always been pleased with their customer service. Had my very large sectional cleaned before a large party st my house and my friends and family adjec if it was a new couch! Now that is good …read more
I had a water heater leak the day before Thanksgiving, and contacted Genesis to see if they could possibly come to dry my carpet. Andrew came out Thanksgiving morning to handle the job himself. Further leakage occurred the following day, …read more
Easy to book, thorough job and our doggy-smelling sofa and area rug that have never been cleaned in 8 years are now so fresh! Be aware that the online estimator tool will likely underestimate the actual quote amount for whatever reason. You…read more
Genesis Carpet Cleaning does amazing work. They stayed with their quoted price, showed up on time and had to go over my carpets several times. I thought I might have needed to replace my carpets in the near future but they cleaned them and …read more
It was a positive experience in every way. First they worked to accommodate my schedule on very short notice. They then communicated well and showed up right on time. And the carpets turned out much cleaner than I would have thought …read more
Andrew and Isaac were first rate to deal with. Isaac (technician) has a superior work ethic, and worked really hard to get rid of some serious (old!) pet stains in my carpet — seriously, they look nearly new from his efforts. He took his …read more
We pride ourselves in providing quality work. Thank you for the awesome review. Have a wonderful day and see you next time!
Jonathan and Genesis Carpet cleaning were fantastic – He was very professional, worked with me to accommodate my timing requirements, managed to get all of his stuff up through the third-floor and was super courteous. He cleaned the carpet …read more
Thank you for the awesome review. We believe in providing quality service. Your review helps us win future business so once again, thank you for the great review!
Andrew / Owner
This was the best carpet cleaning company I"ve ever dealt with and believe me I have tried them all. My wife and I were going to replace the carpet but decided to try to clean it once more. We decided to go with this company because of …read more
I rate my experience with Genesis Carpet and Upholstery with 10 stars. They provided perfect service with extremely competent professionals. Genesis cleaned by my couch and other upholstered furniture and everything looks new. What a …read more
Thanks a million for the 5 star review. It was a pleasure doing business with you Sam. See you next time!
Andrew could not have been kinder and very detailed in his cleaning our carpet. We had been talking and looking to buy new carpet, but now, why? He honestly made it look as good as new. His machine is unbelievable. Mary and I both highly …read more
Thank you Hans for the awesome review. We treat everyone home as if it was our very own. We will see you next year!
I found all aspects of service to be superior. When I called for an estimate a return call came within 5 minutes. A price was quoted and we had an appointment booked. Fantastic! Appointment reminders come via email and phone. Great! …read more
I just had my first experience with Genesis Carpet and Upholstery Cleaning and I am very impressed. I last had my carpets cleaned two years ago by another company and was not pleased with the experience or the results. This time I found …read more
Thanks for the awesome review Cheryl... We love our online scheduling calendar and so does everyone that uses it. It makes it so easy for both new and repeat customers. We also love our reminder system because our customers know that we are coming.
See you next year!
Andrew / Owner
We had a great experience with Genesis.
Jonathan arrived on-time in the prescribed 30 minute window. He then went about measuring the room, and excluded furniture that we did not plan to move. So we only paid for the actual amount of carpet…read more
Thank you for using our services. It's always nice to learn that we have exceeded expectations. We never lose sight that you, as all of our customers especially now due to the wonders of the web, have a range of options available when seeking out a business to meet your needs. Therefore, your praise today means more than ever. Thank you fot choosing Genesis!
If you want to be able to talk with someone knowledgable and ask questions, and if you like professional and responsive service, then Genesis is who you're looking for. The best customer service and the best quality of carpet cleaning I've …read more
Thank you for taking the time to provide feedback. It's responses like this that help others choose Genesis. We pride ourselves in providing excellent customer service and quality carpet cleaning. Have a great day!
They called when they were on their way. They showed up on time. They were professional and did their job well and with respect. They measured the rooms and presented me with an estimate and did their job well. Our carpets are over 15 years…read more
We had really bad carpet stains left by the tenants when they moved out. Andrew came and clearly explained which of them can be treated and removed. After completing the deep cleaning on the day it was scheduled, I realized that the stains …read more
Thank you Andrew!!! Couple weeks ago, right before the holidays, we had a couple of days to replace the floors in my husbands office. As everything was moved out we took notice of the condition of the fabric walls which were heavily …read more