Latest Reviews

From 372 reviews
Dragana Crevar
Dragana Crevar

Jonathan did an absolute amazing job on the carpets that take on 2 kids and 2 dogs. Thank you for the job well done!

via Google
Evgeniy Zhidkov
Evgeniy Zhidkov

Andrew was awesome. We just moved in and the landlord missed carpets cleaning apparently.

Andrew came the next day and fixed everything. Just look at the picure, its better than thousand words.

Highly recommend!

via Google
Melissa Mayes
Melissa Mayes

We have used Genesis for years to clean our commercial office space. The owner is incredible professional, hard-working and generous with time. Our carpet looked wonderful after he was done. Thank you, Genesis!

via Google
Denise Barton
Denise Barton

Arrived on-time and provided an honest quote they adhered to. Was very polite and good quality service. Would recommend them and use them again.

Response from business owner

Thank you Denise for the kind review. Let us know if there is anything else we can do for you!

via Google
Leonid Ryzhyk
Leonid Ryzhyk

Good service, but rather pricey.

Response from business owner

Thank you Leonid for the kind review. We like to think that our prices are competitive. Please send us an email with your price findings. Again, thank you for the input and dont fprget to post the finished product picture.

via Google
Teresa I
Teresa I

Genesis did a superb job cleaning our carpets. It's like night and day! They are also very professional. I highly recommend them!

Response from business owner

Thank you Teresa! Dont forget to post the finished product!

via Google
Anonymous
Anonymous

Just wanted to tell you how very pleased I was with the carpet cleaning Jonathan did in our home. The carpets were very soiled but now they look brand new. He did an excellent job. I would recommend his services to anyone in need of carpet …

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John Jussen
John Jussen

Called Genesis to have my carpets cleaned. My oldest son finally moved out of the house so spend a whole week cleaning as a present for my wife on Mother's Day. I booked the appointment for a two hour window from 12:00pm-2:00pm and they …

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Response from business owner

Thank you John!

Make sure to poat a picture of the final product!

via Google
Paul Materum
Paul Materum

The owner spent time to clean my sofas and my carpet. He has a good attention for detail, and the quality of his work shows!

Even now, I'm absolutely flabbergasted by how much better looking my carpet is and sofas are. It's as if I have …

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via Google
Raj Madhavan
Raj Madhavan

I was able to call them and got a reasonable quote. Johnathan was prompt on time and he was able to clean the carpet in the living room and hallway. He went out of the way to move the TV stand and clean even the carpet area around there. …

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via Google
Jennifer Wooliscroft
Jennifer Wooliscroft

Great service—very thorough, punctual, and friendly. Highly recommend!

via Google
Julie Chiszar
Julie Chiszar

Unbelievable service and results! Every 5 star review is spot on and I am happy to add my own 5 stars.

Jonathan came out yesterday right on time for my quote, he actually was prepared to do my very large and very dog soiled rugs and …

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via Google
Hsin Feng
Hsin Feng

Jonathan came on time, gave me a reasonable quote, and proceeded to clean the carpets. It was done very well and the stains are gone. Will use them again.

via Google
Pan-Wei Lai
Pan-Wei Lai

Called to get quote over the phone, owner Andrew gave me price over the phone and was very reasonable price. Scheduled cleaning time right away. Jonathan came on time to clean, We went thru the area for dirty spot, he explained in very …

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via Google
Jd Reyes
Jd Reyes

Great work, punctual

via Google
Sam CASTANEDA
Sam CASTANEDA

I rate my experience with Genesis Carpet and Upholstery with 10 stars. They provided perfect service with extremely competent professionals. Genesis cleaned by my couch and other upholstered furniture and everything looks new. What a …

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Response from business owner

Thanks a million for the 5 star review. It was a pleasure doing business with you Sam. See you next time!

via Google
Sharon Gold
Sharon Gold

This is the 3rd time I've used them. They are great. They do an excellent job on my carpets.

via Google
Jami Novotarski
Jami Novotarski

Jonathan was friendly, professional, and on time. Very happy with the couch cleaning.

via Google
Sky
Sky

Andrew did an amazing job! I couldn't be any happier. There were many stains on my carpet that others told me that it couldn't remove – he was able to remove them! He is a hard worker and really knowledgeable. I would highly recommend his …

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via Google
Debbie LeBlanc Tryforos
Debbie LeBlanc Tryforos

Arrived on time. Got right to work. Great job

via Facebook
Leigh Miller
Leigh Miller

Great service and job

via Google
Aaron Andrew
Aaron Andrew

Genesis did fantastic work on very difficult cleaning. We have a lot of activity in the house, and the carpets showed it. When Jonathan was finished the carpets were almost perfect. I will use them again in the future.

via Google
Lisa Oldham
Lisa Oldham

Andrew did an excellent job cleaning my upholstered furniture – it looks brand new. Highly recommend his company.

via Google
Garrett Funk
Garrett Funk

Very professional, friendly, went the extra mile on cleaning.

via Facebook
Myrtis Baran
Myrtis Baran

Andrew Gonzales Comes Highly Recommended and Excellent In Service

via Google
Elisa Gomez
Elisa Gomez

Upon arrival the technican Jonathan was very pleasant His professional demeanor was excellent. This place where I'm renting has had carpets for 14 years and the stains were deeply embedded within the carpet They look shabby disgusting and …

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via Google
Joey McDonald
Joey McDonald

Terrific communication throughout the whole process. Very happy with the cleaning of my area rugs and furniture! They look like new! Thank you so much!

via Google
Sara JoAnn
Sara JoAnn

Yes, I would! Freshly Cleaned and Looks like new carpet once done! Excellent and On Time!

via Facebook
mark corbet
mark corbet

Genesis Carpet and Upholstery cleaning definitely gets my vote.

Communication and details were very straight forward. Jonathan texted me a half hour before my scheduled appointment and he arrived 5 minutes before 9. He came up , to my …

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Response from business owner

Thank you Mark for the awesome review. It helps us win business and we value every customer. See you next time!

via Google
Judy J
Judy J

I would not hesitate to recommend Genesis Carpet. It was a pleasure to work with Jonathen, our technician. He texted us 45 minutes before his arrival. He greeted us professionally and measured our townhome thoroughly. He then provided a…

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Response from business owner

Thank you for the review Judy. We take pride in our work and we value every customer. Hope to see you again. Thanks.

via Google
T Ballwall
T Ballwall

Our. carpets needed a professional deep cleaning after our lovely old yellow lab left us for dog heaven.

Andrew did an excellent job – a better deeper clean than any other company we’ve previously used. It took longer than expected to dry…

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Response from business owner

Awesome! So glad to hear about your experience. Thank you for the raving review. Looking forward to cleaning your carpet in the future!

via Google
LL Glanville
LL Glanville

Andrew was on-time (early actually, good for us), cleaned our wool carpet professionally. We were lucky and were able to get a same-day appointment, too, they were very responsive.

Response from business owner

We had a last-minute cancellation so that provided an opening for you... I'm hoping your experience scheduling via our online calendar was pleasant as well.

We pride ourselves in providing quality carpet cleaning. Thank you for the business and hopefully you will call us next time!

Andrew ---

via Google
Suparna Vashisht
Suparna Vashisht

Andrew did a great job cleaning our sofas that were quite grimy and also had stains. The sofas look fabulous now. We also got a couple of area rugs cleaned and also a mattress. Genesis was more reasonable than the company I had used a …

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Response from business owner

We are a family-owned business and take pride in our work. It was a pleasure cleaning at your home Suparna. Thank you for the business and also for the 5-star review

via Google
Jennie Hawkins
Jennie Hawkins

Great service and I’m AMAZED by how clean our carpet is now. Exceeded expectations. Was also friendly, professional and punctual.

Response from business owner

Thank you for the great review! We are a family-owned business and therefore value each and every customer. See you next time.

Andrew ---

via Google
Nazli Inonu
Nazli Inonu

Great service! We have them come in every year for pet stains.

via Google
Kristen Epolite
Kristen Epolite

This is the second time I used Genesis Carpet & Upholstery Cleaning. We are so please with the result! Jonathan was prompt, professional and was done an hour earlier than he had originally quoted.

via Google
Lorrie Garcia
Lorrie Garcia

Just used Genesis for the second time to clean my sectional couch in my home. The first time it hadn't been cleaned in about 15 years! They made it look like new both times! I would highly recommend this company. Fair price. Very …

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via Google
Joan Henderson
Joan Henderson

I have been using Genesis for many years. They are as meticulous about their treatment of my carpets as they are about their scheduling. Very professional. I highly recommend their services.

Response from business owner

Thank you for the business over the years Joan and than you for writing this review. We will see you again in about 6 months!

via Google
Laura Rodriguez
Laura Rodriguez

John, called ahead to let me know he was on his way within the 2 hour time window they gave me.

John did a great job on my sectional as well as my area rug! Very pleased with pricing and cleaning.

Laura

Response from business owner

Thank you, Laura... We rarely are late for an appointment. We pride ourselves on being timely and punctual.

We are the best in the bay when it comes to cleaning furniture and area rugs. No one cleans better than us!

via Google
Cheryl G
Cheryl G

Still, hands down, the best carpet cleaning company. Andrew just cleaned my carpets and the results are excellent! I had lots of stains from the children spilling or leaving their candy in hidden places but Andrew was able to get all of …

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via Google
Jay Grolle
Jay Grolle

The Genesis technician was prompt, personable and did a wonderful job cleaning my carpets. I appreciated his honesty as to whether or not some of the stains would come out and happy when he was able to get them out..Great job.

via Facebook
Laurie Himelstein
Laurie Himelstein

I received confirming email for the appointment time and follow up reminder. Jonathan called 20 minutes before arriving to let me know he was on his way and arrived within the time promised. Service was thorough and professional. I plan to …

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via Facebook
dolores roseveare
dolores roseveare

My carpets had not been cleaned for 2 years and they spent extra time in getting them to look sooo good. I've been using them for years and highly recommend them!!

Response from business owner

Thank you for the business Dolores and thank you for the awesome review. Looking forward to next time. Have a great day!

via Google
Smruti Patel
Smruti Patel

Andrew did an excellent job cleaning my sofa. He was wmquick and thorough. I'll be calling him again in a year!

via Google
Alisa Wetzel
Alisa Wetzel

Great job cleaning our large couch and overstuffed chair. Fast and courteous service. Would definitely use again!

via Google
Saul Rujana
Saul Rujana

Outstanding service, and value. Highly recommend contracting their services. Carpets in desperate need of cleaning, almost good as new. Did not expect results as good, Thank Yo .

via Google
Ursula Kietzke
Ursula Kietzke

Did an excellent job, Professional and timely manner.

via Google
Jessica Gerard
Jessica Gerard

Very good service! Excellent cleaning job!

via Google
Deborah S
Deborah S

I had a crippled pet. Stains on the carpet plus my attempts to clean them with soapy water created multiple large spots, and there was also quite a build up of normal dirt after I gave up on attempting to use my carpet cleaning machine …

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via Google
Yvonne Galletta
Yvonne Galletta

I am a returning customer to Genesis and have always been pleased with their customer service. Had my very large sectional cleaned before a large party st my house and my friends and family adjec if it was a new couch! Now that is good …

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via Google
Shari Clare
Shari Clare

They did excellent, thorough work, and I would not hesitate to hire them again.

via Google
Douglas Sheaffer
Douglas Sheaffer

I had a water heater leak the day before Thanksgiving, and contacted Genesis to see if they could possibly come to dry my carpet. Andrew came out Thanksgiving morning to handle the job himself. Further leakage occurred the following day, …

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via Google
Elizabeth Hsu
Elizabeth Hsu

Great service and on time!

via Google
Melissa Perrotta
Melissa Perrotta

Easy to book, thorough job and our doggy-smelling sofa and area rug that have never been cleaned in 8 years are now so fresh! Be aware that the online estimator tool will likely underestimate the actual quote amount for whatever reason. You…

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via Google
Janis Fox
Janis Fox

Genesis Carpet Cleaning does amazing work. They stayed with their quoted price, showed up on time and had to go over my carpets several times. I thought I might have needed to replace my carpets in the near future but they cleaned them and …

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via Google
Debbie Tryforos
Debbie Tryforos

This was an extremely positive experience. On time, reasonable price and carpet cleaner was very knowledgeable and friendly. Will use them again and refer my friends to them

via Google
Ed Krause
Ed Krause

It was a positive experience in every way. First they worked to accommodate my schedule on very short notice. They then communicated well and showed up right on time. And the carpets turned out much cleaner than I would have thought …

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via Google
diane lowe
diane lowe

Great service and a great job! Cleaned our carpets on short notice too!

via Google
Bruce Lonie
Bruce Lonie

Absolutely a fantastic job.

via Google
Brittany Rykels
Brittany Rykels

They got us in right away and did a great job on our couch-it looks like new!

Response from business owner

Thank you for the business. We specialize in upholstery cleaning as we now clean over 75 pieces of furniture every month.

via Google
John Fankhauser
John Fankhauser

Excellent service. Gave me an urgent appointment because he had a cancellation. Arrived exactly when he said he would. The carpets look great. We'll be using this company when our carpets need cleaned again.

Response from business owner

Thank you for the review. We value your business! Have a great day!

via Google
Kelli Richards
Kelli Richards

Andrew and Isaac were first rate to deal with. Isaac (technician) has a superior work ethic, and worked really hard to get rid of some serious (old!) pet stains in my carpet — seriously, they look nearly new from his efforts. He took his …

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Response from business owner

We pride ourselves in providing quality work. Thank you for the awesome review. Have a wonderful day and see you next time!

via Google
Mahee Gunturu
Mahee Gunturu

Jonathan and Genesis Carpet cleaning were fantastic – He was very professional, worked with me to accommodate my timing requirements, managed to get all of his stuff up through the third-floor and was super courteous. He cleaned the carpet …

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Response from business owner

Thank you for the awesome review. We believe in providing quality service. Your review helps us win future business so once again, thank you for the great review!

Andrew / Owner

via Google
david kramer
david kramer

This was the best carpet cleaning company I"ve ever dealt with and believe me I have tried them all. My wife and I were going to replace the carpet but decided to try to clean it once more. We decided to go with this company because of …

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via Google
Ginny Nieuwsma
Ginny Nieuwsma

Top notch, professional service from start to finish! Our rugs and furniture look fantastic ... all done with efficiency and for a reasonable price.

via Google
Judy Algas
Judy Algas

Great job! They came on time, used professionall equipment, did a very good job and were very friendly and courteous. The carpets were clean without any chemical or other smell. Definitely would use them again.

via Google
Hans Nikoley
Hans Nikoley

Andrew could not have been kinder and very detailed in his cleaning our carpet. We had been talking and looking to buy new carpet, but now, why? He honestly made it look as good as new. His machine is unbelievable. Mary and I both highly …

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Response from business owner

Thank you Hans for the awesome review. We treat everyone home as if it was our very own. We will see you next year!

via Google
S Lopez
S Lopez

Showed up at the right time and was very professional. Moved furniture with care & did a very good cleaning job on our carpets. Pricing was very fare for the two rooms cleaned.

via Google
Terri Ann Flores
Terri Ann Flores

Have used Genesis several times and they have always done an excellent job. The cost is reasonable and the service great. Extremely accommodating.

via Google
fred glick
fred glick

Great job and at the price they projected!

via Google
Toni D'ali
Toni D'ali

I found all aspects of service to be superior. When I called for an estimate a return call came within 5 minutes. A price was quoted and we had an appointment booked. Fantastic! Appointment reminders come via email and phone. Great! …

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via Google
Cheryl Cha
Cheryl Cha

I just had my first experience with Genesis Carpet and Upholstery Cleaning and I am very impressed. I last had my carpets cleaned two years ago by another company and was not pleased with the experience or the results. This time I found …

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Response from business owner

Thanks for the awesome review Cheryl... We love our online scheduling calendar and so does everyone that uses it. It makes it so easy for both new and repeat customers. We also love our reminder system because our customers know that we are coming.

See you next year!

Andrew / Owner

via Google
Elizabeth Lasky
Elizabeth Lasky

Service was as advertised, on time and effective. Would use again.

via Facebook
Jennifer Prince
Jennifer Prince

If you want to be able to talk with someone knowledgable and ask questions, and if you like professional and responsive service, then Genesis is who you're looking for. The best customer service and the best quality of carpet cleaning I've …

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Response from business owner

Thank you for taking the time to provide feedback. It's responses like this that help others choose Genesis. We pride ourselves in providing excellent customer service and quality carpet cleaning. Have a great day!

via Google
Elizabeth L
Elizabeth L

Service was as advertised. Would use again.

Response from business owner

We look forward to cleaning for you in the future... thank you for choosing Genesis!

via Google
Chris Gebert Parikh
Chris Gebert Parikh

Anthony set up a return visit to our house to make sure the spot came out. Amazing service!

via Google
Tanya Blodget
Tanya Blodget

They called when they were on their way. They showed up on time. They were professional and did their job well and with respect. They measured the rooms and presented me with an estimate and did their job well. Our carpets are over 15 years…

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via Google
Sharon Gold
Sharon Gold

Sharon Gold reviewed Genesis Carpet Cleaning:

We had our carpets cleaned by Jonathan. He was somewhat late upon arrival, due to scheduling. Jonathan was pleasant and explained his plan. The carpets came out quite nice and I would …

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Olga Karakozova
Olga Karakozova

Great job! Thanks

via Google
Tracy Schriver
Tracy Schriver

Great service!

via Google
M/Y
M/Y

Great service, explain to us in detail what he is going to do and did it.

via Google
Praveen Mohanan
Praveen Mohanan

We had really bad carpet stains left by the tenants when they moved out. Andrew came and clearly explained which of them can be treated and removed. After completing the deep cleaning on the day it was scheduled, I realized that the stains …

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via Google
Jewel O. Stewart
Jewel O. Stewart

Genesis was prompt, friendly, extremely thorough and efficient. I will definitely be using them again!

via Google
John Cabrido
John Cabrido

Really easy process and the outcome speaks for itself. We had ur microfiber couch cleaned after having it for over 3 years. Now it looks like a brand new couch. Would go with this company again

via Google
Benjamin Fox Mason
Benjamin Fox Mason

clear communication, punctual, and they did a fantastic job

via Google
Liz Tazbaz
Liz Tazbaz

Thank you Andrew!!! Couple weeks ago, right before the holidays, we had a couple of days to replace the floors in my husbands office. As everything was moved out we took notice of the condition of the fabric walls which were heavily …

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via Google
Tina Orsi-Hartigan
Tina Orsi-Hartigan

Very happy with the service and results. Jonathan was friendly, professional and kept to the time scheduled. I will use Genesis again for my carpet cleaning.

via Google
Debbie Cereghino
Debbie Cereghino

Friendly, communicative, chairs and carpet look great. Would use again.

via Google
Art Maryon
Art Maryon

Top rated Service ******* Prompt, Courteous, and follows through on all that is quoted!

How the service business used to be!!!!

Response from business owner

Thank you Art for the great review!!!

via Google
Diana Davis
Diana Davis

Excellent job for an excellent price!

via Google
Ying Chen
Ying Chen

I am very picky when it comes to our home carpet! That is why I got a referral for a good carpet cleaner! Genesis Carpet Cleaning always provides Great Service! Professional Personnel and easy PayPal! I am a customer for life!

via Google
Alfonso Carrillo
Alfonso Carrillo

Amazing results !!

via Google
Karen Hebert Gordon
Karen Hebert Gordon

Johnathan was prompt, communicative, and thorough. And my dog LOVED him. The couch and chairs look clean now and the heavily soiled stairs are so nice. Nice job.

via Google
Alexandra Ressler
Alexandra Ressler

These guys are fantastic; they go above and beyond to get your carpet as perfect as it could possibly be. Every challenge I ask them to take on, they put their all into, the results look perfect to me, and they apologize they couldn’t get …

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via Facebook
Gabriele Copley
Gabriele Copley

Very pleased with the outcome. Sent emails to confirm appointment. Sent a text 15 minutes prior to being here. Jonathan was professional and courteous. My carpets look fantastic.

Response from business owner

Thanks for the great review Gabriele!!!

via Google
Eldon Dunnett
Eldon Dunnett

Technician (Terry) arrived on time – was courteous and efficient – did an outstanding job of cleaning the carpet. Have used this company in the past and will definitely use them again.

Response from business owner

We appreciate the repeat business Eldon and we also appreciate the 5 star review!!!

via Google
Elias Wald
Elias Wald

Jonathan was spectacular! He catered to my timing requirements, managed to get all of his stuff up through our third-floor apartment window, and was very professional and courteous. He did a great job cleaning our mattress and carpeted …

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Response from business owner

Third floor apartments are very difficult to reach. We appreciate the positive review Elias!!! Have a great day!

via Google
Celia Donnelly
Celia Donnelly

Great work, very happy with the job done.

via Google
Kind Homecare Inc
Kind Homecare Inc

Terry was onetime, prompt and excellent service

via Google
Kathy Lynch
Kathy Lynch

Prompt, polite, helpful and efficient. Some details missed though, like edges and opening doors if necessary to get right to the edge of the carpet.

via Google