Genesis Carpet and Upholstery Cleaning Services - Santa Clara, CA
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1819 Clay St Santa Clara, CA 95050
CALL: (408) 426-0613

From 314 reviews
Laura Rodriguez

John, called ahead to let me know he was on his way within the 2 hour time window they gave me.

John did a great job on my sectional as well as my area rug! Very pleased with pricing and cleaning.

Laura

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Cheryl G

Still, hands down, the best carpet cleaning company. Andrew just cleaned my carpets and the results are excellent! I had lots of stains from the children spilling or leaving their candy in hidden places but Andrew was able to get all of …

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dolores roseveare

My carpets had not been cleaned for 2 years and they spent extra time in getting them to look sooo good. I've been using them for years and highly recommend them!!

Response from business owner

Thank you for the business Dolores and thank you for the awesome review. Looking forward to next time. Have a great day!

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Smruti Patel

Andrew did an excellent job cleaning my sofa. He was wmquick and thorough. I'll be calling him again in a year!

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Alisa Wetzel

Great job cleaning our large couch and overstuffed chair. Fast and courteous service. Would definitely use again!

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Saul Rujana

Outstanding service, and value. Highly recommend contracting their services. Carpets in desperate need of cleaning, almost good as new. Did not expect results as good, Thank Yo .

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Ursula Kietzke

Did an excellent job, Professional and timely manner.

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Jessica Gerard

Very good service! Excellent cleaning job!

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Deborah S

I had a crippled pet. Stains on the carpet plus my attempts to clean them with soapy water created multiple large spots, and there was also quite a build up of normal dirt after I gave up on attempting to use my carpet cleaning machine …

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Yvonne Galletta

I am a returning customer to Genesis and have always been pleased with their customer service. Had my very large sectional cleaned before a large party st my house and my friends and family adjec if it was a new couch! Now that is good …

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Shari Clare

They did excellent, thorough work, and I would not hesitate to hire them again.

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Douglas Sheaffer

I had a water heater leak the day before Thanksgiving, and contacted Genesis to see if they could possibly come to dry my carpet. Andrew came out Thanksgiving morning to handle the job himself. Further leakage occurred the following day, …

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Elizabeth Hsu

Great service and on time!

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Melissa Morello

Easy to book, thorough job and our doggy-smelling sofa and area rug that have never been cleaned in 8 years are now so fresh! Be aware that the online estimator tool will likely underestimate the actual quote amount for whatever reason. You…

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Janis Fox

Genesis Carpet Cleaning does amazing work. They stayed with their quoted price, showed up on time and had to go over my carpets several times. I thought I might have needed to replace my carpets in the near future but they cleaned them and …

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Debbie Tryforos

This was an extremely positive experience. On time, reasonable price and carpet cleaner was very knowledgeable and friendly. Will use them again and refer my friends to them

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Ed Krause

It was a positive experience in every way. First they worked to accommodate my schedule on very short notice. They then communicated well and showed up right on time. And the carpets turned out much cleaner than I would have thought …

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diane lowe

Great service and a great job! Cleaned our carpets on short notice too!

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Bruce Lonie

Absolutely a fantastic job.

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Brittany Rykels

They got us in right away and did a great job on our couch-it looks like new!

Response from business owner

Thank you for the business. We specialize in upholstery cleaning as we now clean over 75 pieces of furniture every month.

via Google
John Fankhauser

Excellent service. Gave me an urgent appointment because he had a cancellation. Arrived exactly when he said he would. The carpets look great. We'll be using this company when our carpets need cleaned again.

Response from business owner

Thank you for the review. We value your business! Have a great day!

via Google
Kelli Richards

Andrew and Isaac were first rate to deal with. Isaac (technician) has a superior work ethic, and worked really hard to get rid of some serious (old!) pet stains in my carpet — seriously, they look nearly new from his efforts. He took his …

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Response from business owner

We pride ourselves in providing quality work. Thank you for the awesome review. Have a wonderful day and see you next time!

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Mahee Gunturu

Jonathan and Genesis Carpet cleaning were fantastic – He was very professional, worked with me to accommodate my timing requirements, managed to get all of his stuff up through the third-floor and was super courteous. He cleaned the carpet …

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Response from business owner

Thank you for the awesome review. We believe in providing quality service. Your review helps us win future business so once again, thank you for the great review!

Andrew / Owner

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david kramer

This was the best carpet cleaning company I"ve ever dealt with and believe me I have tried them all. My wife and I were going to replace the carpet but decided to try to clean it once more. We decided to go with this company because of …

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Ginny Nieuwsma

Top notch, professional service from start to finish! Our rugs and furniture look fantastic ... all done with efficiency and for a reasonable price.

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Sam CASTANEDA

I rate my experience with Genesis Carpet and Upholstery with 10 stars. They provided perfect service with extremely competent professionals. Genesis cleaned by my couch and other upholstered furniture and everything looks new. What a …

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Judy Algas

Great job! They came on time, used professionall equipment, did a very good job and were very friendly and courteous. The carpets were clean without any chemical or other smell. Definitely would use them again.

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Hans Nikoley

Andrew could not have been kinder and very detailed in his cleaning our carpet. We had been talking and looking to buy new carpet, but now, why? He honestly made it look as good as new. His machine is unbelievable. Mary and I both highly …

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Response from business owner

Thank you Hans for the awesome review. We treat everyone home as if it was our very own. We will see you next year!

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S Lopez

Showed up at the right time and was very professional. Moved furniture with care & did a very good cleaning job on our carpets. Pricing was very fare for the two rooms cleaned.

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fred glick

Great job and at the price they projected!

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Terri Ann Flores

Have used Genesis several times and they have always done an excellent job. The cost is reasonable and the service great. Extremely accommodating.

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Elizabeth Lasky

Service was as advertised, on time and effective. Would use again.

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Sharon Gold

Sharon Gold reviewed Genesis Carpet Cleaning:

We had our carpets cleaned by Jonathan. He was somewhat late upon arrival, due to scheduling. Jonathan was pleasant and explained his plan. The carpets came out quite nice and I would …

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Alexandra Ressler

These guys are fantastic; they go above and beyond to get your carpet as perfect as it could possibly be. Every challenge I ask them to take on, they put their all into, the results look perfect to me, and they apologize they couldn’t get …

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Pat Geer

Jonathan has done our carpets regularly for about 4 years. He's thorough, knowledgeable & trustworthy. When he's done you'd never know 2 little grandsons had even been in the house. He goes the extra mile, too, & that's impressive.

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Ankur Sadhoo

Very polite and professional. The technician was very patient and systematic with the cleaning process. The cushions and rug were spec clean after. I'll definitely go with them again. One feedback is they can use something to cover their …

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Susan Green Anderson

We had our service performed by Jonathan. He was very prompt and did a very thorough job with our cleaning. The prices were higher than expected, but the quality of work was outstanding. Jonathan was very pleasant and very helpful in …

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Avani

Week before last we had our carpet clean ,happy we service . Initially we suppose to clean downstairs only ,but change mind and go with whole house cleaned,.It feels clean and fresh now.

I already recommend my friends .

Celeste R

Super attentive. Great job. Will tell my friends! Love my clean sofas

Rose S

They were quick and prompt. They did fantastic job in our dental office. I would definitely use them again in the future

Laura

Great experience with Genesis – Jonathon was prompt, professional, and did a great job cleaning our furniture and area rugs. I will definitely use this service again.

Simon

Showed up on time

Professional, and polite

Carpet looked,smelled and felt clean as new

Ilene

If you're looking for clean carpets and a great company to work with, call Genesis. Genesis did a fantastic job cleaning my carpets. It was pouring rain but they showed up on time, and spent the time they needed to do a thorough cleaning…

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Carol

John arrived on time, expertly got to work and now my carpets are looking fresh and clean again. Would recommend Genesis services.

Laurie

Great service and did a very thorough job. Thanks and we will be seeing you again.

Li Z

On time, polite, job done flawlessly, recommended!

Becky

Jonathan was awesome! The carpets look amazing.

Marilyn M

Andrew was very careful with my vintage silk sofa. The cleaning process was fast and my sofa looks like new.

Thank you Andrew

Ryan

Jonathan did a great job and was very professional. I would recommend him to my friends and family.

Walter S

Everything went very smoothly, and our carpet looks great.

Will use your services again next time we need our carpet super cleaned.

Thanks!

Parton M

very thorough. professional. on time. results were extremely good.

Michelle D

Jonathan was on time, friendly, and did a great job. Will definitely use Genesis again.

Elizabeth Y

The services was very good and on time and even got a call ahead before they arrive. Jonathan did a very good job cleaning the carpet and remove the spots on the carpet. I'll use them again next time when I need a carpet clean.

Jennifer Duret Khaleghi

Terry from Genesis cleaned my parents carpets today. Fabulous job. On time. Moved furniture. Would use them again. Kudos!!!!

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Peggy B

Absolute perfection. They showed up on time, did a perfect job and was very courteous. I especially appreciated the online ease of booking the appointment. Thank you very much.

Ross

Our Carpet Tech Jonathan arrived promptly on schedule. He was very professional and courteous. We were very impressed with the carpets and service Genesis provided. Thanks

Morgan

Technician was on time and friendly, but had a problem with his equipment. Understandable. Replacement tech. came quickly & did a great job, but didn't text or call when he was finished which I would have appreciated.

-M

Jitendra

The best carpet cleaning service I've used. Excellent job, the carpet looks new – it's 18+ yrs old! Kept me informed about when the service person would arrive. Highly recommend the service.

Elizabeth

Genisis is one of the best and most professional carpet companies I have ever worked with. Everything from appointment confirmation, to their work, until the moment they exit out of your home. I would highly recommend them.

Belinda Wortham

Andrew. Jonathan did a great job. My carpet looks brand new. Thank you !!

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Liz

Jonathan was a great communicator, letting me know his ETA. He did a great job on my carpets. They haven't looked this good since they were installed. Thanks so much. We will do this again!

Steve

Excellent service and very thorough communication from company and associate onsite performing cleaning services. Will use again, thank you.

Mike P

Arrived on time and did a great job making the carpet look like new.

Gloria G

Great results. Jonathan was very thorough and professional. Will use them again.

Shirley

Prompt and professional service!

Kay

Wonderful job. Nice person. Excellent service.

Peggy

We have been using Genesis for several years now. Always top quality, and technicians are very professional.

Gary

On time and professional. Very impressed with how clean the carpets where done. Would recommend Genesis to anyone.

Nicole

Fantastic experience! Johnathan did an excellent job and was able to get some very stubborn stains out of our upholstery. He was also very kind to my 2year old son who was fascinated with the process and wanted to watch. We really …

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Peter W

Our carpet looks fantastic! The service was terrific. Thanks so much!

Stanley

Jonathan is very friendly and did a great job with my carpet. Highly Recommend!!

James

Wonderful service!

Bob D

The Genesis team arrived on time and worked methodically and quickly to clean our carpets on two floors plus a staircase. We have two young dogs and kids. The carpet was a disaster of stains and spills, and most of them were removed. …

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Lucinda

Great work, carpets definitely feel and look cleaner. Very professional.

Yogesh Dalal

Best carpet cleaning service with prompt availability.

via Facebook
Christine B

My white couch looks brand new. Not sure if the back of the couch is part of the service but that was missed. Rugs look great too.

Amie

Easy. Prompt, professional and funny. Plus, Jonathan did a great job. My sofa looks good.

Leesa

They were great! Carpets looked fantastic and really happy with the results.

Julie

Yesterday, Jonathan cleaned my son’s carpet, which was heavily soiled ~ he did an excellent job. I was very pleased and will hire Genesis the next time I need my own carpets cleaned. Thank you and kudos to Jonathan.

Nina C

Jonathan was awesome. On time and professional. He did a fantastic job. Will be using Genesis again in the future and recommending to friends. Thanks much!

Jill D

Great

Sharon L

Our appointment was confirmed the day before – our technician was on time, nice and worked efficiently – our carpets look like new!

Brian

Genesis was recommended by a friend at church. Jonathan has become "our guy" & we're very happy with his knowledge, character & work ethic. Our carpet has never looked so good.

Liz

Thanks for working late to get it done!

Wish I had done it sooner! It looks so much better than what I could do with my friend's home unit.

Andrii

Nice service. Our carpet like new. 🙂

Darien R

We've tried just about all the carpet cleaners in the bay area. That's saying a lot because there are so many! But somehow I overlooked Genesis. How did I miss them with all the good reviews and high rating?? When I called, I realized we …

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Lou Anne McKeefery

Andrew brought life back to my family room carpet! I'm so pleased with the service. Good prices too.

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John Farcich

Genesis does a amazing work. They are honest and reasonably priced. I highly recommend them.

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Linda

Jonathan did such a great job. He even found a small ring from my daughter and fished it out of his machine. Thank you😀

Roxanne

We have used Genesis Carpet Cleaning several times. They are always prompt and do a fantastic job cleaning our carpets and Dining chairs! We will definitely use them again!

Julie

I am very happy with this service. I received feedback when I made my appointment online, email and text message reminders before my appointment, the technician arrived on time and detailed what he would do and the cost, and the carpet …

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Jeffery

Very professional service and we were happy with the results. The carpet cleaner was too notch!

Maureen C

Excellent service ... fair pricing ... would absolutely use again and highly recommend.

Susan

Great service!

Jan

We have been using Genesis for move-out carpet cleaning since 2007. Everyone is very helpful. In particular, we really like Jonathan, who is courteous, caring and always does a great job. Thanks!

Yolanda

Punctual, professional, expert cleaning work!

Tommy

I needed someone to clean the carpet ASAP before visitors came to my house. I was able to quickly book an appointment online and get a preminary estimate. On the day of the appointment, Jonathan the technician, kept me informed of when he …

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Irene

Great job. Thank you.

Mandy

Great Job every time. I have used other services but carpets stay clean much longer with Genesis. Friendly service.

Keith Andrews

Fantastic service and professionalism!!! Scheduling an appointment through their website was a breeze and Andrew arrived on time. He went the extra mile to educate me on their process and the results were amazing! My 15 year old carpets …

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