Genesis Carpet and Upholstery Cleaning Services - Santa Clara, CA
Read our Reviews on YelpFind us on FacebookConnect with us on Google+Check out our Yahoo! Local Listing Follow us on Twitter
1819 Clay St Santa Clara, CA 95050

From 456 reviews
Lara O.

I am very satisfied with the job Genesis did. I had only one chair cleaned in my office, but they were professional, fast and kept to the quote they gave me over the phone. I am considering having them do my home carpets now.

via Yelp
Susan Green Anderson

We had our service performed by Jonathan. He was very prompt and did a very thorough job with our cleaning. The prices were higher than expected, but the quality of work was outstanding. Jonathan was very pleasant and very helpful in …

read more
via Facebook
Hywel Evans

Awesome experience, professional work, would recommend to anyone needing carpet cleaning done right!!

via Google
Jennifer Garcia

Andrew was on time and efficient! Waiting to see whether or not any stains will resurface.

via Google
Jim H.

Love these guys,

Fast, dependable and great work

Thanks

My 3rd time

via Yelp
Lara Otte

Professional, reasonable rate, did a great job on my upholstered office chair. Will use again.

via Google
Avani

Week before last we had our carpet clean ,happy we service . Initially we suppose to clean downstairs only ,but change mind and go with whole house cleaned,.It feels clean and fresh now.

I already recommend my friends .

Ashley B.

Not like this company is short of 5 stars reviews, but yes, they deserve it. I had Jonathan clean my carpet, he was great! Wonderful conversation, informed about carpet science, trustworthy person. The thing that was really above and beyond…

read more
via Yelp
John H

Arrived ahead of schedule, was personable and professional, did an excellent job. Priced reasonably, considering the state of the carpet.

via Google
TazDASuperMonkey

Immediate response, fast service and respectful technician

via Google
Edward White

Great service from Genesis. Arrived on time, and got the job done on schedule. Very professional and very friendly and we wil use Genesis again for sure. Thanks

via Google
Chris McAuliffe

On time, polite, fair price, and excellent work.

via Google
Local L.

Excellent job--carpet looks great. The cleaner showed up on time, had the right equipment and worked diligently and quickly. He very carefully measured the rooms to make sure the cost was based on actual square feet--something I haven't …

read more
via Yelp
Andrea V.

I have used Genesis for the past three years and have been very happy with the result every single time. They are on time and thorough with their work. We had Jonathan this week. He was very pleasant and took the time to do a fantastic job…

read more
via Yelp
Nicole T.

This review is a way overdue. I had them come out to clean my carpets, and they did an amazing job! My carpets looked brand new! I'll be calling them this summer for carpet cleaning! I can't express what a great job they did! I've had …

read more
via Yelp
Jackie H.

VERY SATISFIED WITH CARPET CLEANING!

Four bedrooms carpets plus three area rugs were cleaned. The technician was prompt and extremely efficient and professional. He explained everything up front. The results are great. Carpets look like New…

read more
via Yelp
Xiaoxia Wu

Wonderful work.

via Google
Celeste R

Super attentive. Great job. Will tell my friends! Love my clean sofas

Kelli P.

This service is AMAZING ! We have used them three times and have never been disappointed. Jonathan has done our carpets each time and is professional, gives good advice, doesn't try to up sell, and does an amazing job cleaning carpets. We …

read more
via Yelp
Kelli Parmley

This is the third time we've used this cleaning service and their work is impeccable ! We have had Jonathan each time and he is professional, provides good advice, and does an amazing job at cleaning carpets – I wouldn't use anyone else.

via Google
Marcia N.

I had Andrew come and clean the upholstery and carpet in our RV and it came out great. I'm having him come back and do more work. Genesis Services is fantastic, we couldn't be happier. MN

via Yelp
Noam Levi

Perfect! period.

via Google
Linda W.

BEST CARPET CLEANING EXPERIENCE EVER! I had 4 carpet cleaning companies come out to my middle/high school and give quotes. From the beginning, Genesis showed professionalism, honesty and overall pleasantness. Though they were not the …

read more
via Yelp
Linda White

AMAZING JOB!!!

Imagine, if you will, 3 years of middle school and high school students' handiwork on the carpeting in their lounge. I honestly didn't think any carpet cleaning company would be able to get the stains out, but Genesis did! …

read more
via Google
Nicole N.

I found this company through Yelp reviews. I have to say that I am delighted with the ease of scheduling and the technician was prompt, friendly and professional. The carpets look great! I will definitely use them again in the future!

via Yelp
Libby H.

Great Service! Jonathan arrived on time, provided a simple break-down of services and fees, and did a fantastic job cleaning our living room upholstery. Would definitely recommended Genesis.

via Yelp
Judy H.

I found Genesis on Yelp and very glad i did. They srrived when they said they would, very prifessional and my carpets look brand new. I highly recommend this company.

via Yelp
David W.

Jonathan was prompt, friendly, and did a professional job cleaning our carpets. I would recommend them to anyone.

via Yelp
Rose S

They were quick and prompt. They did fantastic job in our dental office. I would definitely use them again in the future

Diane Shannon

On time, good service. Yes, I am happy to recommend Genesis Carpet and Upholstery Cleaning Services

via Google
Catherine Hickinbotham

We recently had our carpet cleaned; high traffic areas of stairs/hallway and bedrooms. The carpet is SO clean! Johnathan spent time explaining the process and instructing me how to take care of potential future spots or "issues". Seriously…

read more
via Google
Thomas C.

Once again, outstanding job! We've used Genesis several times and have never been anything but completely satisfied. Jonathan was prompt, very friendly and did a great job cleaning our carpets. I would recommend them to anyone.

via Yelp
Cindy H.

My carpets look brand new

Professional and knowledgeable ... thank you!

via Yelp
Harrison Cross

Experience was great. Jonathan was prompt, professional and thorough. I definitely recommend Genesis!

via Google
Alyssa B.

A great and pleasant experience having Genesis come and clean our bedroom carpets. Andrew was our technician and he was helpful and efficient! He gave me a call to let me know he was on the way and upon arriving gave me a quote and …

read more
via Yelp
Judah W.

Had a great experience today using Genesis Carpet Service to clean my small apartment. Jonathan was proffesional, polite and thorough. He made sure to get the tough spots out of the carpet for my End-of-Lease Inspection. Would definitely …

read more
via Yelp
kathy tong

Johnathon was fantastic. Punctual, professional, and knowledgable. He did a brilliant job with our white carpet and couches. Thanks:)

via Google
alan r.

Every step of the process went great. Carpets turned out really clean.

via Yelp
corie j.

Genesis did an incredible job restoring my cherished asian chair from the 1980's. The white satin cushion on one of the two chairs got stained over the holidays. After seeing the chair, with consideration for the delicate age of the fabric…

read more
via Yelp
Yeki Giles

Gave me a heads up and came on time! Did work swiftly and well:). I would recommend the upholstery cleaning from them and will use them next time as well.

via Google
Robyn Alves

Genesis had excellent follow through and was very timely. They worked very hard on my carpets for a good 3 hours. They had many tricks for taking care of my furniture and wall corners. I am very pleased with the results.

via Google
Laura

Great experience with Genesis – Jonathon was prompt, professional, and did a great job cleaning our furniture and area rugs. I will definitely use this service again.

Simon

Showed up on time

Professional, and polite

Carpet looked,smelled and felt clean as new

Cynthia Beverage

OUTSTANDING! Our carpet is really old and we didn't want to replace it because we are remodeling. The stains were deep, and a no residue carpet cleaning company had made the stains worse. Jonathan, late in the day before Thanksgiving, came …

read more
via Google
Ilene

If you're looking for clean carpets and a great company to work with, call Genesis. Genesis did a fantastic job cleaning my carpets. It was pouring rain but they showed up on time, and spent the time they needed to do a thorough cleaning so they looked brand new again. I will definitely call on them again.

Carol

John arrived on time, expertly got to work and now my carpets are looking fresh and clean again. Would recommend Genesis services.

Terry Walsh

Great service. Easy online appointment scheduling, reminder emails sent, on time and did a thorough job of cleaning both wall to wall carpets and area carpets. One area was questionable when dried, so I contacted Andrew and he came back to …

read more
via Google
Gloria Hurst

My carpets look new even though several rooms were beyond old. Stains gone. Yeah!

via Google
Kevin T.

Took a while to write this review but thought I would say Genesis did a great job on my carpet! I live in a 3 story condo and had both flights of stars cleaned. The entire job took about an 1 1/2 hours due to the amount of steps. The …

read more
via Yelp
Laurie

Great service and did a very thorough job. Thanks and we will be seeing you again.

Hanna Levitz

They were quick and efficient, and they were the ONLY place I contacted that said they could clean our indoor turf (I work in a gym).

via Google
Judy Young

Called a head and showed up early. Did a great job. Carpet clean and fluffy. Had to wait 24 hours for it to dry, but worth the wait.

via Google
Cori A.

Based on Yelp reviews I decided to go with Genesis to clean a hallway, stairs , master bedroom and attached carpeted bathroom in a house we were moving into. The carpet was older, however, prior to the previous tenant, it was in good shape…

read more
via Yelp
Li Z

On time, polite, job done flawlessly, recommended!

Tammy Garcia

Jonathan and Andrew are great. I have been using their services for the past two years and they are professional, on time and do a great job cleaning our carpets and sectional sofa. I highly recommend them. An added plus is the online …

read more
via Google
Sydney Stevens (KMS)

First time using Genesis Carpet. Here's why I gave them 5 stars: Online booking (love that!); Jonathan @ Genesis texted me the morning of my appt to update me on when he would arrive; Jonathan was very professional and courteous; and the …

read more
via Google
Ruth S.

First time using Genesis Carpet. Here's why I gave them 5 stars: Online booking (love that!); Jonathan @ Genesis texted me the morning of my appt to update me on when he would arrive; Jonathan was very professional and courteous; and the …

read more
via Yelp
T Chen

Jonathan was punctual and friendly. He was very meticulous about estimating square footage. He's knowledgeable and great at explaining the condition of the carpet and how it paired up with the services. The pricing was extremely reasonable…

read more
via Google
Nancy G.

This is the 2nd time I have used Genesis, and I have been very satisfied both times. I just had some remodeling done in my condo, so needless to say the carpet was a filthy mess, especially the stairs. All the stains were removed by Genesis…

read more
via Yelp
Brady Sewall

This is the 2nd time I have used Genesis, and I have been very satisfied both times. I just had some remodeling done in my condo, so needless to say the carpet was a filthy mess, especially the stairs. All the stains were removed by Genesis…

read more
via Google
Becky

Jonathan was awesome! The carpets look amazing.

Frank Vargas

Arrived on time. Did a great job.

via Google
Stella Y.

This is an updated review. I didn't see the actual clean result when I give the first review (was at work). The clean result is actually really good! All the dirty points are gone! I'm satisfied with the quality!!! It worth it!

via Yelp
Marilyn M

Andrew was very careful with my vintage silk sofa. The cleaning process was fast and my sofa looks like new.

Thank you Andrew

Ryan

Jonathan did a great job and was very professional. I would recommend him to my friends and family.

Walter S

Everything went very smoothly, and our carpet looks great.

Will use your services again next time we need our carpet super cleaned.

Thanks!

Jennifer Kane

Setting the appointment was a bit tedious however when it came down to the actual deep cleaning...Johnathan did an exceptional job!!! Carpets had not been cleaned in over 15 years and they look brand new, no joke!! And, you cannot beat the …

read more
via Google
Noori D.

Outstanding everything! Customer service 5, turn around time 5, communications 5. Goes the extra mile for the customer 5! The owner worked so hard and professionally to clean up a disaster of a 'green' carpet company. Came within 1 hour of …

read more
via Yelp
Parton M

very thorough. professional. on time. results were extremely good.

Michelle D

Jonathan was on time, friendly, and did a great job. Will definitely use Genesis again.

Caitlin C.

I am very happy with the service Jonathan at Genesis Carpet Cleaning provided for me. They were very easy to use (online scheduling) and Jonathan was very responsive to calls and texts. They ended up charging LESS than their original …

read more
via Yelp
C Campbell

Very professional and did a great job! They were fair with their pricing and very knowledgable. I am very happy with the results and the ease in which you can schedule your appt online.

via Google
Maya Krish

My dog peed on my rug, and I had an urgent need to get it cleaned and deodorized asap. Andrew, the owner, came out right away. I was pleased with his responsiveness and efforts to deodorize my rug. He put in a lot of effort to ensure my …

read more
via Google
Steve Krause

Jonathan was on time, very professional, and did a great job for a reasonable price. Would certainly use Genesis again.

via Google
Elizabeth Y

The services was very good and on time and even got a call ahead before they arrive. Jonathan did a very good job cleaning the carpet and remove the spots on the carpet. I'll use them again next time when I need a carpet clean.

Vasily Vlasov

I had a wonderful experience with Genesis. Scheduling an appointment was easy. Called a phone number, was asked to text my information and got a response within several minutes.

A day prior to their visit got a reminder.

Terry (Genesis …

read more
via Google
Kim Butler

Genesis was great! Andrew was very communicative and professional. I felt comfortable with him in our home. We did have a hiccup and they accidentally double booked, however, they rectified the error with a discount to reschedule, which …

read more
via Google
Kim B.

Genesis was great! Andrew was very communicative and professional. I felt comfortable with him in our home. We did have a hiccup and they accidentally double booked, however, they rectified the error with a discount to reschedule, which …

read more
via Yelp
Sierra B.

These guys are great. I set an appointment online, they called soon after to confirm. They were set to arrive between 9 am-11 am. He called me at 9 and let me know he just finished the last job in mountain view and was on his way. It took …

read more
via Yelp
Jennifer Duret Khaleghi

Terry from Genesis cleaned my parents carpets today. Fabulous job. On time. Moved furniture. Would use them again. Kudos!!!!

via Facebook
Peggy B

Absolute perfection. They showed up on time, did a perfect job and was very courteous. I especially appreciated the online ease of booking the appointment. Thank you very much.

joesuemac

We are satisfied with the job Genesis did on the first level of our

home and will have them return to do the rest of the carpets on

the second floor.

via Google
Darlene Wyatt

I called Genesis to clean my 96 year old mothers apartment and I was amazed at how professional and thorough Jonathan was. He went above and beyond to ensure the carpet was as clean as possible and my mother was satisfied (which is no easy …

read more
via Google
Paul D.

I've used Genesis a half dozen times to handle both area rugs and wall to wall carpet. Always professional, on-time, and do great work. A very satisfied customer!

via Yelp
Kristin R.

I am very gratefull to Andrew and to Genesis. Due to the difficulty in reaching my apartment ( a gated complex high off the street) the other many van-mounted carpet cleaning agencies I had called told me my area was a no go. I used a …

read more
via Yelp
Roland Houtz

;;We were quite satisfied except for: 1. The one strange very dark spot left in the center of the living room floor, and 2. The floor seems to be exceptionally wet. That may natural however, we just don't remember it being the case last …

read more
via Google
ROSS

Our Carpet Tech Jonathan arrived promptly on schedule. He was very professional and courteous. We were very impressed with the carpets and service Genesis provided. Thanks

Rachel Poulsen

They did a fantastic job on our carpets and area rug. I didn't know our rug had such bright colors :).

Pros: Quality, friendliness, efficiency

Con: Timeliness, but more just communication about the timeliness. I was a little confused when …

read more
via Google
Morgan

Technician was on time and friendly, but had a problem with his equipment. Understandable. Replacement tech. came quickly & did a great job, but didn't text or call when he was finished which I would have appreciated.

-M

Linda H.

Genesis had done my antique couch upholstery cleaning. They squeezed us in their schedule due to our tight timeframe, was on time and called when they were on the way. Great communication! Jonathan was very thorough. Two thumbs up for …

read more
via Yelp
Jitendra

The best carpet cleaning service I've used. Excellent job, the carpet looks new – it's 18+ yrs old! Kept me informed about when the service person would arrive. Highly recommend the service.

Jitendra S.

Excellent service all the way around. The carpet is spotless even though it's an 18 year old carpet! The service person was very professional and friendly paid close attention to details. Arrived within the agreed upon time window and kept …

read more
via Yelp
Karen Fredericks

I was very satisfied with the work. The furniture looks so much better! Thanks!!!

via Google
Kristian P.

They did an awesome job. I was on the verge of replacing the carpet (because we're selling the house) but I though I would give it one last shot and try to clean it. I had low hopes that the carpet can be cleaned, but Genesis cleaned it …

read more
via Yelp
Kristian Poscic

They did an awesome job. I was on the verge of replacing the carpet (because we're selling the house) but I though I would give it one last shot and try to clean it. I had low hopes that the carpet can be cleaned, but Genesis cleaned it …

read more
via Google
Cathy Schumacher

Great service, professional and thorough. I highly recommend them!!

via Google
Lucky Nijjare

Fantastic work on time terry took his time to clean he even removed old dirty black spot other couldn't removed calling them back after 6 months thanks guys

via Google
Tara N.

I absolutely love Genesis – they are my go-to carpet cleaners. Jonathan is very helpful and really strives to give you the best value. He is also very punctual and professional. Thanks Genesis for beautifying my carpets once again.

via Yelp
Heath Bradbury

I've always had terrible results from carpet cleaning and as a result had put it off for far too long. When the need finally arose and I absolutely HAD to get my carpets cleaned, I did as much research as I could and found Genesis with some…

read more
via Google
LucidEye B.

They did a good job.

via Yelp

Here's what Lara O. had to say:
“I am very satisfied with the job Genesis did. I had only one chair cleaned in my office, but they were professional, fast and kept to the quote they gave me over the phone. I am considering having them do my home carpets now.”