Genesis Carpet and Upholstery Cleaning Services - Santa Clara, CA
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1819 Clay St Santa Clara, CA 95050
CALL: (408) 426-0613

From 501 reviews
Gabriele Copley

Very pleased with the outcome. Sent emails to confirm appointment. Sent a text 15 minutes prior to being here. Jonathan was professional and courteous. My carpets look fantastic.

Response from business owner

Thanks for the great review Gabriele!!!

via Google
Eldon Dunnett

Technician (Terry) arrived on time – was courteous and efficient – did an outstanding job of cleaning the carpet. Have used this company in the past and will definitely use them again.

Response from business owner

We appreciate the repeat business Eldon and we also appreciate the 5 star review!!!

via Google
Elias Wald

Jonathan was spectacular! He catered to my timing requirements, managed to get all of his stuff up through our third-floor apartment window, and was very professional and courteous. He did a great job cleaning our mattress and carpeted …

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Response from business owner

Third floor apartments are very difficult to reach. We appreciate the positive review Elias!!! Have a great day!

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Celia Donnelly

Great work, very happy with the job done.

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Kathy Lynch

Prompt, polite, helpful and efficient. Some details missed though, like edges and opening doors if necessary to get right to the edge of the carpet.

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Kind Homecare Inc

Terry was onetime, prompt and excellent service

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Keith Schwamkrug

Arrived on time and performed magic on our extremely soiled carpet. The work performed exceed our expectations.

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Vicki Wooledge

Great experience from booking to confirmation to the actual cleaning! My couch and carpets look amazing!

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Nail Khaliullin

Very good service. We are very happy. Special thanks to Jonatan. He made excellent job.

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Tomoko Kitazoe

Great service!

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Jill Eanes

Exceptional service. Andrew was exactly on time for a 7am carpet cleaning appointment at our three-story townhouse in Sunnyvale, CA. Expert cleaning of four bedrooms, landing, and all stairs for price that was quoted via text. Complete …

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Pat Geer

Jonathan has done our carpets regularly for about 4 years. He's thorough, knowledgeable & trustworthy. When he's done you'd never know 2 little grandsons had even been in the house. He goes the extra mile, too, & that's impressive.

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Danny Ormay

Friendly, professional, and the results are amazing! We had food, grease and many other stains in our old dirty carpets which have been completely brought back to life! Super impressed, could not be happier.

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Pablo Gómez Margareto

Very professional! He showed up on time and made a great job! I would hire them again!

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Tammy Brown

Jonathon was very professional and did excellent work!

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Dean Hamilton

Excellent service. I was very happy with the outcome.

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Nick Chong

Excellent Service – was there ahead of schedule and cleaned the place well. Recommended!

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Deborah Noel Tham

Excellent customer experience. Easy to schedule and coordinate. Email quote was on target. Clear communicators. On time. Courteous. Great job on carpets.

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Theresa Frazier

Terry came on time. He is very nice & the job was well done. I will come back again for carpet cleaning. Thank you.

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Andrew O'Gorman

I called in for an estimate but I'm on the 4th floor with no street access so the logistics didn't work out. The Genesis "owner I assume" called me back and let me know that I would need a cleaner with a portable cleaning unit and even …

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Ramine Ware

Wonderful job! Thanks

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Ankur Sadhoo

Very polite and professional. The technician was very patient and systematic with the cleaning process. The cushions and rug were spec clean after. I'll definitely go with them again. One feedback is they can use something to cover their …

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ibe ewalt

These guys are as professional as they are detailed in their work! And totally reasonably priced.

They cleaned a sectional sofa, an area carpet and the headboard of my daughter's bed. Great work on every piece. I'd hire them back without …

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Susan Green Anderson

We had our service performed by Jonathan. He was very prompt and did a very thorough job with our cleaning. The prices were higher than expected, but the quality of work was outstanding. Jonathan was very pleasant and very helpful in …

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Hywel Evans

Awesome experience, professional work, would recommend to anyone needing carpet cleaning done right!!

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Jennifer Garcia

Andrew was on time and efficient! Waiting to see whether or not any stains will resurface.

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Lara Otte

Professional, reasonable rate, did a great job on my upholstered office chair. Will use again.

via Google
Avani

Week before last we had our carpet clean ,happy we service . Initially we suppose to clean downstairs only ,but change mind and go with whole house cleaned,.It feels clean and fresh now.

I already recommend my friends .

John H

Arrived ahead of schedule, was personable and professional, did an excellent job. Priced reasonably, considering the state of the carpet.

via Google
TazDASuperMonkey

Immediate response, fast service and respectful technician

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Edward White

Great service from Genesis. Arrived on time, and got the job done on schedule. Very professional and very friendly and we wil use Genesis again for sure. Thanks

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Chris McAuliffe

On time, polite, fair price, and excellent work.

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Xiaoxia Wu

Wonderful work.

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Celeste R

Super attentive. Great job. Will tell my friends! Love my clean sofas

Kelli Parmley

This is the third time we've used this cleaning service and their work is impeccable ! We have had Jonathan each time and he is professional, provides good advice, and does an amazing job at cleaning carpets – I wouldn't use anyone else.

via Google
Noam Levi

Perfect! period.

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Linda White

AMAZING JOB!!!

Imagine, if you will, 3 years of middle school and high school students' handiwork on the carpeting in their lounge. I honestly didn't think any carpet cleaning company would be able to get the stains out, but Genesis did! …

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Rose S

They were quick and prompt. They did fantastic job in our dental office. I would definitely use them again in the future

Diane Shannon

On time, good service. Yes, I am happy to recommend Genesis Carpet and Upholstery Cleaning Services

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Catherine Hickinbotham

We recently had our carpet cleaned; high traffic areas of stairs/hallway and bedrooms. The carpet is SO clean! Johnathan spent time explaining the process and instructing me how to take care of potential future spots or "issues". Seriously…

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Harrison Cross

Experience was great. Jonathan was prompt, professional and thorough. I definitely recommend Genesis!

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kathy tong

Johnathon was fantastic. Punctual, professional, and knowledgable. He did a brilliant job with our white carpet and couches. Thanks:)

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Robyn Alves

Genesis had excellent follow through and was very timely. They worked very hard on my carpets for a good 3 hours. They had many tricks for taking care of my furniture and wall corners. I am very pleased with the results.

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Yeki Giles

Gave me a heads up and came on time! Did work swiftly and well:). I would recommend the upholstery cleaning from them and will use them next time as well.

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Laura

Great experience with Genesis – Jonathon was prompt, professional, and did a great job cleaning our furniture and area rugs. I will definitely use this service again.

Simon

Showed up on time

Professional, and polite

Carpet looked,smelled and felt clean as new

Cynthia Beverage

OUTSTANDING! Our carpet is really old and we didn't want to replace it because we are remodeling. The stains were deep, and a no residue carpet cleaning company had made the stains worse. Jonathan, late in the day before Thanksgiving, came …

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Ilene

If you're looking for clean carpets and a great company to work with, call Genesis. Genesis did a fantastic job cleaning my carpets. It was pouring rain but they showed up on time, and spent the time they needed to do a thorough cleaning so they looked brand new again. I will definitely call on them again.

Carol

John arrived on time, expertly got to work and now my carpets are looking fresh and clean again. Would recommend Genesis services.

Terry Walsh

Great service. Easy online appointment scheduling, reminder emails sent, on time and did a thorough job of cleaning both wall to wall carpets and area carpets. One area was questionable when dried, so I contacted Andrew and he came back to …

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Gloria Hurst

My carpets look new even though several rooms were beyond old. Stains gone. Yeah!

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Laurie

Great service and did a very thorough job. Thanks and we will be seeing you again.

Hanna Levitz

They were quick and efficient, and they were the ONLY place I contacted that said they could clean our indoor turf (I work in a gym).

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Judy Young

Called a head and showed up early. Did a great job. Carpet clean and fluffy. Had to wait 24 hours for it to dry, but worth the wait.

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Li Z

On time, polite, job done flawlessly, recommended!

T. Garcia

Jonathan and Andrew are great. I have been using their services for the past two years and they are professional, on time and do a great job cleaning our carpets and sectional sofa. I highly recommend them. An added plus is the online …

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Sydney Stevens (KMS)

First time using Genesis Carpet. Here's why I gave them 5 stars: Online booking (love that!); Jonathan @ Genesis texted me the morning of my appt to update me on when he would arrive; Jonathan was very professional and courteous; and the …

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T Chen

Jonathan was punctual and friendly. He was very meticulous about estimating square footage. He's knowledgeable and great at explaining the condition of the carpet and how it paired up with the services. The pricing was extremely reasonable…

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Brady Sewall

This is the 2nd time I have used Genesis, and I have been very satisfied both times. I just had some remodeling done in my condo, so needless to say the carpet was a filthy mess, especially the stairs. All the stains were removed by Genesis…

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Becky

Jonathan was awesome! The carpets look amazing.

Frank Vargas

Arrived on time. Did a great job.

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Marilyn M

Andrew was very careful with my vintage silk sofa. The cleaning process was fast and my sofa looks like new.

Thank you Andrew

Ryan

Jonathan did a great job and was very professional. I would recommend him to my friends and family.

Walter S

Everything went very smoothly, and our carpet looks great.

Will use your services again next time we need our carpet super cleaned.

Thanks!

Jennifer Kane

Setting the appointment was a bit tedious however when it came down to the actual deep cleaning...Johnathan did an exceptional job!!! Carpets had not been cleaned in over 15 years and they look brand new, no joke!! And, you cannot beat the …

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Parton M

very thorough. professional. on time. results were extremely good.

Michelle D

Jonathan was on time, friendly, and did a great job. Will definitely use Genesis again.

C Campbell

Very professional and did a great job! They were fair with their pricing and very knowledgable. I am very happy with the results and the ease in which you can schedule your appt online.

via Google
Maya Krish

My dog peed on my rug, and I had an urgent need to get it cleaned and deodorized asap. Andrew, the owner, came out right away. I was pleased with his responsiveness and efforts to deodorize my rug. He put in a lot of effort to ensure my …

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Steve Krause

Jonathan was on time, very professional, and did a great job for a reasonable price. Would certainly use Genesis again.

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Elizabeth Y

The services was very good and on time and even got a call ahead before they arrive. Jonathan did a very good job cleaning the carpet and remove the spots on the carpet. I'll use them again next time when I need a carpet clean.

Vasily Vlasov

I had a wonderful experience with Genesis. Scheduling an appointment was easy. Called a phone number, was asked to text my information and got a response within several minutes.

A day prior to their visit got a reminder.

Terry (Genesis …

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Kim Butler

Genesis was great! Andrew was very communicative and professional. I felt comfortable with him in our home. We did have a hiccup and they accidentally double booked, however, they rectified the error with a discount to reschedule, which …

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Jennifer Duret Khaleghi

Terry from Genesis cleaned my parents carpets today. Fabulous job. On time. Moved furniture. Would use them again. Kudos!!!!

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Peggy B

Absolute perfection. They showed up on time, did a perfect job and was very courteous. I especially appreciated the online ease of booking the appointment. Thank you very much.

joesuemac

We are satisfied with the job Genesis did on the first level of our

home and will have them return to do the rest of the carpets on

the second floor.

via Google
Darlene Wyatt

I called Genesis to clean my 96 year old mothers apartment and I was amazed at how professional and thorough Jonathan was. He went above and beyond to ensure the carpet was as clean as possible and my mother was satisfied (which is no easy …

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Roland Houtz

;;We were quite satisfied except for: 1. The one strange very dark spot left in the center of the living room floor, and 2. The floor seems to be exceptionally wet. That may natural however, we just don't remember it being the case last …

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ROSS

Our Carpet Tech Jonathan arrived promptly on schedule. He was very professional and courteous. We were very impressed with the carpets and service Genesis provided. Thanks

Rachel Poulsen

They did a fantastic job on our carpets and area rug. I didn't know our rug had such bright colors :).

Pros: Quality, friendliness, efficiency

Con: Timeliness, but more just communication about the timeliness. I was a little confused when …

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Morgan

Technician was on time and friendly, but had a problem with his equipment. Understandable. Replacement tech. came quickly & did a great job, but didn't text or call when he was finished which I would have appreciated.

-M

Jitendra

The best carpet cleaning service I've used. Excellent job, the carpet looks new – it's 18+ yrs old! Kept me informed about when the service person would arrive. Highly recommend the service.

Karen Fredericks

I was very satisfied with the work. The furniture looks so much better! Thanks!!!

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Kristian Poscic

They did an awesome job. I was on the verge of replacing the carpet (because we're selling the house) but I though I would give it one last shot and try to clean it. I had low hopes that the carpet can be cleaned, but Genesis cleaned it …

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Cathy Schumacher

Great service, professional and thorough. I highly recommend them!!

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Lucky Nijjare

Fantastic work on time terry took his time to clean he even removed old dirty black spot other couldn't removed calling them back after 6 months thanks guys

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Heath Bradbury

I've always had terrible results from carpet cleaning and as a result had put it off for far too long. When the need finally arose and I absolutely HAD to get my carpets cleaned, I did as much research as I could and found Genesis with some…

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Regina Panikar Gupta

I've used Genesis for several years – love their prompt service and the excellent job they do in cleaning. Jonathan is wonderful to work with.

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Anne Hubble

Our workman was on time, very agreeable, worked hard and quickly. He was able to remove a lot of set in stains on the upholsrty for us. We were very pleased with his efforts.

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Elizabeth

Genisis is one of the best and most professional carpet companies I have ever worked with. Everything from appointment confirmation, to their work, until the moment they exit out of your home. I would highly recommend them.

Belinda Wortham

Andrew. Jonathan did a great job. My carpet looks brand new. Thank you !!

via Facebook
Liz

Jonathan was a great communicator, letting me know his ETA. He did a great job on my carpets. They haven't looked this good since they were installed. Thanks so much. We will do this again!

Steve

Excellent service and very thorough communication from company and associate onsite performing cleaning services. Will use again, thank you.

scotlund

Genesis was easy to schedule with and if anything they over communicated. They did a great job and I would definitely recommend them.

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Rocky Silva

2nd time using Genesis Carpet Cleaning and I will continue to use them and recommend to anyone looking for Carpet Cleaners. On Time / Fast / Great Quality Work!!!

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Mike P

Arrived on time and did a great job making the carpet look like new.

Gloria G

Great results. Jonathan was very thorough and professional. Will use them again.

Cindy Hilliard

Genesis Carpet & Upholstery Cleaning Services was the BEST carpet cleaning experience we have ever had. We will ABSOLUTELY trust Genesis with all of our future carpet cleaning needs.

via Google
Shirley

Prompt and professional service!

Susan Fagin

Excellent service – carpets look gorgeous. Timely appointment scheduling and excellent communication. Thank you!

via Google