Latest Reviews - Carpet Cleaning Services

People Love Genesis Carpet Cleaning! How About You?

Google Rating

4.9

Based on 343 reviews

Facebook Rating

5.0

Based on 20 reviews

Yelp Rating

4.8

Based on 398 reviews

See why hundreds of homeowners and commercial managers choose Genesis Carpet Cleaning, in Santa Clara, for all their interior floor cleaning needs.

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Genesis Carpet & Upholstery Cleaning Services

4.9

Jael Colon Sanchez

4 days ago

The team from Genesis Carpet & Upholstery Cleaning services was respectful of my property. They took care to protect my floors and belongings during the cleaning process.

Angeliz Sanchez Fernandez

9 days ago

I was hesitant at first, but Genesis Carpet & Upholstery Cleaning services exceeded my expectations. They restored the original beauty of my furniture and carpets.

Lana Paradis

11 days ago

The cleaning solutions used by Genesis Carpet & Upholstery Cleaning services were effective yet gentle on my carpets and upholstery. They left no residue behind.

Tamam Rabih

19 days ago

Genesis Carpet & Upholstery Cleaning services arrived on time and completed the job efficiently. I was able to get back to my daily routine without any hassle.

Robert Enzo

21 days ago

The staff at Genesis Carpet & Upholstery Cleaning services was courteous and respectful. They treated my home with care and cleaned up after themselves.

Andrew Otero

22 days ago

Genesis Carpet & Upholstery Cleaning services used state-of-the-art equipment, ensuring a deep and thorough clean. My carpets and upholstery have never looked better.

Maci Leong-Bowling

24 days ago

I appreciated the transparency of Genesis Carpet & Upholstery Cleaning services. They provided a detailed breakdown of the services and costs upfront, without any hidden fees.

Rochelle Vasquez

28 days ago

Genesis Carpet Cleaning has been SFBU’s go to vendor when it comes to carpet cleaning, furniture cleaning, as well as tile and grout cleaning. Their experience and expertise shows in the results of their work. They recently provided services for us, and did an amazing job. Honestly, we thought we were going to have to replace the carpets in one of our suits. Not only did they save the University over $10,000 (the cost to have new carpets installed) the work they performed looked as though we had new carpets installed. They completed this cleaning over a month ago and stains have not risen. They are cost efficient, and Andrew and his team provide the best customer service. You can’t go wrong with Genesis Carpet Cleaning.

Edward Mills

29 days ago

The quality of work performed by Genesis Carpet & Upholstery Cleaning services was top-notch. They paid attention to every detail and left my home looking spotless.

Crystal Rayado-Jimenez

a month ago

I was amazed at how quickly Genesis Carpet & Upholstery Cleaning services was able to remove a wine stain from my carpet. They saved me from having to replace it!

Jason Norftil

a month ago

Genesis Carpet & Upholstery Cleaning services has a team of skilled and experienced professionals. I felt confident in their abilities and trusted them to take care of my cleaning needs.

Christopher Lozano

a month ago

The customer service provided by Genesis Carpet & Upholstery Cleaning services was outstanding. They were responsive, friendly, and accommodating to my scheduling needs.

Matthew Schloff

a month ago

Genesis Carpet & Upholstery Cleaning services transformed my carpets and upholstery, making them look and smell fresh. I couldn't be happier with the results.

Mason Whitrock

a month ago

I highly recommend Genesis Carpet & Upholstery Cleaning services for their attention to detail. They meticulously cleaned every corner and crevice, leaving no spot untouched.

Jake Levine

a month ago

I thought their prices were fair and their service was excellent. Jordan did a great job with my carpets

Noah McCollin

a month ago

The customer service provided by Genesis Carpet & Upholstery Cleaning services was outstanding. They were responsive, friendly, and accommodating to my scheduling needs.

MANUEL MONTELONGO

a month ago

I highly recommend Genesis Carpet & Upholstery Cleaning services for their attention to detail. They meticulously cleaned every corner and crevice, leaving no spot untouched.

Dylan Rhoda

a month ago

The technicians from Genesis Carpet & Upholstery Cleaning services were punctual and completed the job in a timely manner. I appreciated their professionalism and efficiency.

Joseph Gomez

2 months ago

I've used several cleaning companies in the past, but Genesis Carpet & Upholstery Cleaning services stands out as the best. They truly exceeded my expectations.

Nathaniel Holmes

2 months ago

The pricing offered by Genesis Carpet & Upholstery Cleaning services was competitive and fair. I felt like I received great value for the quality of service provided.

Thupten Lachenpa

2 months ago

Genesis Carpet & Upholstery Cleaning services went above and beyond to ensure customer satisfaction. They even removed a stubborn stain that I thought was impossible to get rid of. Thanks

Erik Bolivar Arias

2 months ago

I appreciate the eco-friendly cleaning products used by Genesis Carpet & Upholstery Cleaning services. It's great to know they prioritize the health of my family and the environment.

Andres Guzman

2 months ago

The team at Genesis Carpet & Upholstery Cleaning services was friendly and knowledgeable. They took the time to answer all of my questions and address any concerns I had.

AYU SAFITRI

2 months ago

I was impressed with the thoroughness of Genesis Carpet & Upholstery Cleaning services. They left my carpets and upholstery looking brand new.

Aldo Diaz-Castillo

2 months ago

Genesis Carpet & Upholstery Cleaning services provided exceptional service. They were prompt, professional, and efficient in their work.

Robert Barrabeitg

3 months ago

Great company

michael shin

6 months ago

Andrew was great. He did a fantastic job cleaning our sofas and area rug. Our sofas were pretty grimy due to a dirty dog, but he made them look like new! Highly recommended!

Mark Gagner

8 months ago

Worked with Andrew and he was awesome! Took care of me and did a great job. Couch looks like new again. Pricing was very competitive!!!

Dolores Roseveare

9 months ago

Jordan came and did a great job cleaning my carpets and moving furniture as I’m elderly. I’ve never been disappointed with Genesis and have been using for a long time. Highly recommend them

Debbie Groth

a year ago

Carpets look great!!

Jagori Somadder

a year ago

Was amazing working with Andrew, great service and super prompt. Was desperately trying to clean ink stains from my area rug, causing even further damage :-). Really went all out to do a great job - really satisfied, will definitely give him business again.

Rhonda Stieber

a year ago

Andew with Genesis was great. He came, he cleaned, he left. Perfect service and I will definitely use him again. Highly recommend.

Kevan Wilson

a year ago

Good company. Quick quote and fast, reliable and professional service. Would use them again.

Cameron Lewis

a year ago

Was able to schedule a residential carpet cleaning on short notice. The cleaning went well but a few spots needed to be touched up afterwards. The owner came out to fix the issue personally the following week. Good customer service.

Monique Hulick

a year ago

Highly recommend Genesis! Booking was so easy; I especially loved the estimate feature on the website so I had an idea of what to expect..Andrew was quick to respond and communication was effortless. Our couches and rug turned out so beautiful and there was no chemical/cleaning fluid smell after (I was a little worried because we have dogs). Will have Genesis back soon for doing more rugs and furniture! Thank you so much!

Sarah Fried

a year ago

Andrew made sure I was able to get the truck mount carpet cleaning I was encouraged to have, even though my apartment was tricky to access. Thank you for making this happen Andrew. The carpets look great.

Elice Bui

a year ago

Excellent service. The carpet is deep cleaned and stains that I didn't know were there were removed. Thank you!

Sherry Kahler

a year ago

The technician showed up early in my 2 hour window which was greatly appreciated. It was a small(space) but big(very soiled) job. It looked amazing in the end. I couldn’t have asked for anything more.

Bilge Gurun

a year ago

Overall they did a good job, happy with it, except tge stain removal part. The stain became more visible afterwards.

Rajeev Patel

a year ago

We have had them clean our carpets at home a couple of times in the past 6 months. They do a fantastic job! Thank you, Andrew and team!

Bill Chen

a year ago

We had Genesis do our carpet, they did a great job! They were very easy to communicate with and schedule, and their estimates process was helpful.There may be cheaper deals but it isn't worth it compared to Genesis' quality of work!We also had them do our kitchen tile, and it looks like new! You can see on the picture the right side is cleaned, while the left is about to be worked on!Thanks Andrew and Genesis!

Jeanne Beliveau-Dunn

a year ago

They were prompt, did a good job and were fairly priced. I would use them again for sure, Jeanne

Henry Groth

2 years ago

Our experience with Genesis Carpet has been tremendous. We work primarily with Andrew who has gone above and beyond to help us keep our carpets looking great.Recently, we spilled some coffee on our family room wall-to-wall carpet. Unfortunately, the spill went beyond the top carpet into the padding below. Andrew has returned to clean the stubborn stain three times (without charging for the additional two visits). He also informed us that he would return one additional time (at no extra charge) if needed.We have used Genesis for two years and enthusiastically recommend that you use Andrew and Genesis Carpet for your carpet cleaning needs.

Joshua Johnson

3 years ago

Cindy Orosz

3 years ago

Fantastic service and communication. The gentleman who cleaned my couch and loveseat did an amazing job. He was very courteous, efficient, and his customer service was excellent. I’m very happy with the service and quality.

Melany Wade

3 years ago

Jeanine Kosinski

3 years ago

Amazing service, and I love that it's family owned. Good price, they came to me, quickly made my rugs all clean and bright. Thank you!! I'll be back

Ann Waltonsmith

3 years ago

Cleaner was fast and thorough. Stains in high use areas are gone. I will use Genesis again.

Jane Neufeld

3 years ago

Sonoko Rooney

3 years ago

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Genesis Carpet And Upholstery Cleaning

5.0

Debbie LeBlanc Tryforos

5 years ago

Arrived on time. Got right to work. Great job

Garrett Funk

5 years ago

Very professional, friendly, went the extra mile on cleaning.

Sara JoAnn

5 years ago

Yes, I would! Freshly Cleaned and Looks like new carpet once done! Excellent and On Time!

Jay Grolle

6 years ago

The Genesis technician was prompt, personable and did a wonderful job cleaning my carpets. I appreciated his honesty as to whether or not some of the stains would come out and happy when he was able to get them out..Great job.

Laurie Himelstein

6 years ago

I received confirming email for the appointment time and follow up reminder. Jonathan called 20 minutes before arriving to let me know he was on his way and arrived within the time promised. Service was thorough and professional. I plan to use their services again in the future.

Elizabeth Lasky

7 years ago

Service was as advertised, on time and effective. Would use again.

Sharon Gold

7 years ago

Sharon Gold reviewed Genesis Carpet Cleaning:

We had our carpets cleaned by Jonathan. He was somewhat late upon arrival, due to scheduling. Jonathan was pleasant and explained his plan. The carpets came out quite nice and I would definitely use them again for all my cleaning issues and I would highly recommend using them.

Alexandra Ressler

8 years ago

These guys are fantastic; they go above and beyond to get your carpet as perfect as it could possibly be. Every challenge I ask them to take on, they put their all into, the results look perfect to me, and they apologize they couldn’t get it better. I’m never going to use another carpet cleaning service.

Pat Geer

8 years ago

Jonathan has done our carpets regularly for about 4 years. He's thorough, knowledgeable & trustworthy. When he's done you'd never know 2 little grandsons had even been in the house. He goes the extra mile, too, & that's impressive.

Brian Geer

Srikanth Vasireddy

8 years ago

Jennifer Duret Khaleghi

9 years ago

Terry from Genesis cleaned my parents carpets today. Fabulous job. On time. Moved furniture. Would use them again. Kudos!!!!

Belinda Wortham

9 years ago

Andrew. Jonathan did a great job. My carpet looks brand new. Thank you !!

Yogesh Dalal

10 years ago

Best carpet cleaning service with prompt availability.

Lou Anne McKeefery

10 years ago

Andrew brought life back to my family room carpet! I'm so pleased with the service. Good prices too.

John Farcich

10 years ago

Genesis does a amazing work. They are honest and reasonably priced. I highly recommend them.

Keith Andrews

10 years ago

Fantastic service and professionalism!!! Scheduling an appointment through their website was a breeze and Andrew arrived on time. He went the extra mile to educate me on their process and the results were amazing! My 15 year old carpets look brand new!!!

Eri Ka

11 years ago

Last year my son accidentally spilled "chocolate/blueberry shake" on our light cream color carpet! yikes! I immediately called Genesis Carpet (Andrew) to ask what to do to clean this mess, he sent John the next morning and I have NO IDEA how! BUT, they cleaned it and left the carpet as IF NOTHING had been spilled on it! Amazing! Thank you Genesis Carpet and Upholstery Cleaning Services!

Elizabeth Hartwig

11 years ago

Myrtis Baran

11 years ago

Andrew is a person or Honor and integrity

Myrtis Baran

Irma Sosa

11 years ago

Johnny Critser

11 years ago

Genesis Carpet Cleaning cleaned my carpet completely and really transformed my apartment. The quality of carpet cleaning is very high and I with no second thoughts highly recommend this carpet cleaning service and even urge you to try this friendly service which doesn't take any shortcuts in getting the job done.

In other words it is worth every penny you pay into this service because you will be really happy with the results. You will most likely not need to buy a new carpet, either.

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Genesis Carpet & Upholstery Cleaning Services

4.8

Salome

3 months ago

The team was very thorough and quick! Three rooms and an area rug done in about an hour. They arrived in the window agreed upon and they were friendly and...

Annie K.

6 months ago

Messaged Genesis on Yelp to get help cleaning my carpet esp where my cat peed. They have a special deodorizing treatment to get the smell out. They came at...

Michael S.

6 months ago

Andrew was great. He did a fantastic job cleaning our sofas and area rug. Our sofas were pretty grimy due to a dirty dog, but he made them look like new!...

Mark T.

6 months ago

Crew came on time and cleaned the 5 carpets as good as new. They were fast and efficient. I would use them again.

Susan D.

7 months ago

Always great service. Was able to get a senior discount. Carpet looks great after cleaning! Easy to schedule right away.

Cheryl B.

8 months ago

I'm writing this review without the job even being complete, that's how happy I am! Jordan came out to my house today and has been so professional,...

Keith M.

9 months ago

I used Genesis to clean a sectional sofa and the carpets in three bedrooms. The tech, Jason, texted me in advance and arrived on time. He was very...

Harry E.

11 months ago

Exemplary service and communication. Andrew quoted me a fair price for five-star service, his team member came on time, and our stairs look brand new again....

Kevan W.

a year ago

Andrew and his team helped us with three soiled couches. Professional and timely, friendly with great recommendations for future care. They came back to...

King M.

a year ago

Great customer service and affordable price. My technician was Abel, and he did an amazing job Super happy customer. Thank you Abel. Thank you Genesis Carpet

Jen I.

a year ago

In the process of getting ready to move in. Andrew was great, very responsive, and showed up at the top of the arrival window. Took about an hour to clean...

Bryan R.

a year ago

I don't usually leave reviews but Genesis Carpets really saved my carpet. I was planning on throwing out my carpet that I had for 3 years but decided to...

Marco V.

a year ago

I recently had the pleasure of hiring Genesis Carpet Cleaning Company to revitalize the carpets in my home, and I am absolutely thrilled with the results....

Tommy G.

a year ago

Exceptional experience at Genesis Carpet & Upholstery Cleaning Services! Impeccable service, warm atmosphere, and top-notch quality. The staff goes above...

Hector G.

a year ago

Highly recommend to everyone! They left my carpet looking brand new! Very good customer service as well!

Renee M.

a year ago

They did a great job and on time thank you for all you did the spots came out and very kind and helpful

Sandy S.

a year ago

This review is a little late, but better late than never!I have top of the line nylon carpeting and thought that cleaning would be a breeze. Was I wrong!...

Bill C.

a year ago

It's been a while and we tried cheaper carpet cleaners, but we're glad to come back to Genesis carpet cleaners! The quality of their work is worth the price...

Ron K.

a year ago

I called Genesis because the white wool berber rug in my bedroom had become so stained in 5 years of use with two dogs that I was about to replace it....

Susan D.

2 years ago

I have used different carpet cleaners over the years. I have been using Genesis for the past few years. They have cleaned my carpets and couches beautifully...

Carol T.

2 years ago

We had some blood stains on our carpet. Shawn was able to make them look better (lighter and not as noticeable). The room smelled so good afterwards....

Whitelight N.

2 years ago

They did a fantastic job cleaning; all pet stains were removed, and they made my carpets look brand new! Communication with the owner was not so great...

Michael Y.

3 years ago

These guys did an excellent job cleaning our carpet and area rugs. Our technician, Damien, was very friendly, polite, and professional. He worked hard to...

Lizza A.

3 years ago

Highly recommended. I can't say enough of their professionalism and excellent customer service. Andrew was prompt in his response to my text inquiries, and...

Dolores R.

3 years ago

I've been using Genesis Carpet cleaning for years and have been very satisfied. My satisfaction continued when Damien came to my home to clean my carpets....

Katie R.

3 years ago

Exceptional carpet cleaning by Damien! On-time, extremely thorough cleaning, and professional service. We appreciate being able to book online with Genesis;...

Micheline Z.

3 years ago

It was a pleasure doing business with Andrew. He came to our house to clean a family room carpet and an area rug in my living room with pet stains. He was...

Lauren A.

3 years ago

We have had bigger companies clean our carpets and upholstry before but Genesis will be our go to from now on. Super professional, on time and quality...

Victoria R.

3 years ago

Andrew and Damien did a fantastic job. When I moved in to my apartment it was obvious that the carpets hadn't been cleaned in quite some time, but being in...

L. C.

3 years ago

Andrew was very direct, quick with a quote via text, had good communication, and followed-up. When they arrived, it didn't take long to clean my outdoor...

Liz J.

3 years ago

Great job, carpet looks new again. Courteous and professional staff. Highly recommend their services.

Wendy F.

3 years ago

The carpet cleaner arrived right on time, was friendly and professional and did a great job! Also, when I asked how long it would take for the carpets to...

Linda V.

3 years ago

Wonderful - just as all the other reviews state. On time, reasonable price, and items I had cleaned look brand new! Would definitely use them again and I...

Namrata G.

4 years ago

Very professional.. quick and trustworthy service. I got my couches cleaned from them and they look brand new. I was originally thinking of throwing them...

Miko H.

4 years ago

I will be using them again and again!! It's so refreshing to have good communication and having expectations set fulfilled!! Genesis was respectful with my...

Poonam K.

4 years ago

Very professional, timely, great service! Will call them again!

John G.

4 years ago

Genesis Carpet & Upholstery Cleaning is the BEST carpet cleaning company, bar none. We've used all of the highly advertised carpet cleaning companies and...

Sharon G.

4 years ago

I've used Genesis for my carpet cleaning for the last 3 years. They do an excellent job on my carpets. They are prompt and on time. They keep me informed...

Jean G.

4 years ago

On time, local company, personable, respectful of home, worked diligently on large couch, happy with results!

Lydia W.

4 years ago

I had my carpet cleaned by Genesis to remove the odors and stains from potty-training a puppy. I was skeptical that the carpet could be saved but I was...

Philip G.

4 years ago

This was Andrew's second time at our house. As before, he was punctual, did a great job, and left everything clean. We have already scheduled his next...

Francine R.

4 years ago

We called them to clean the carpet in my daughter's college house. You can only imagine how dirty it was! Andrew made sure we were happy with the work and...

Melissa M.

4 years ago

We have used Genesis for years to clean our commercial office space. The owner is incredible professional, hard-working and generous with time. Our carpet...

Danielle B.

4 years ago

Genesis gives fantastic customer service and quality results! I had a 7 AM appointment and I got a call from Jonathan by 701! He was so helpful and trying...

Kate P.

4 years ago

I was able to get a next day appointment by booking online. They were timely and made it so easy, and put in hard work to clean my very old and yucky...

John J.

4 years ago

Called Genesis to have my carpets cleaned. My oldest son finally moved out of the house so spend a whole week cleaning as a present for my wife on Mother's...

Christine R.

4 years ago

After reading such great Yelp reviews about Genesis Carpet & Upholstery Cleaning Services, I decided to give them a call. Andrew was able to fit me in for a...

Joan H.

4 years ago

Been an a customer for at least 10 years and always so pleased with their professionalism and results! Jonathan just finished and the carpet and area rugs...

Kathy B.

4 years ago

Easy to schedule an appointment Very reasonable price Excellent service Jonathan did a great job and explained everything about the cleaning process.

Elyse P.

4 years ago

Jonathan at Genesis does a great job cleaning my stairs, floors and upholstery. I call him every year or so to refresh my carpets and it's such a treat!...

Peggy H.

4 years ago

I needed a sofa, throw pillows and side chair cleaning. Booked my appointment the evening before. Andrew did a great job and was respectful of the items in...

Alex B.

4 years ago

It was a disaster. Chocolate everywhere. And the Internet hacks were no help, in fact, they just made our new couch look worse. Anthony came out after he...

Joey M.

5 years ago

Absolutely fabulous! My couches look brand new. They were even able to get a long-standing pet stain removed. Thank you.

Van S.

5 years ago

Excellent customer serviceSqueezed in our preferred time to their scheduleGreat job on deep cleaning our old carpetDidn't overpriced usThey deliver what...

Karen B.

5 years ago

This was a pleasant experience from start to finish. Quick response to my initial inquiry, flexibility in scheduling appt, automated confirmation, arrived...

Galia S.

5 years ago

Second time we use the services of Genesis and once again, excellent service!!! The came within 2 days, were super nice, carpets are super clean, and the...

shirley w.

5 years ago

i just had Genesis cleaned the carpet and they did excellent jobs. Johnathon came by early and did thorough good jobs. Andrew was very helpful and able to...

Sky B.

5 years ago

Andrew did an amazing job! I couldn't be any happier. There were many stains on my carpet that others told me that it couldn't remove - he was able to...

Gabriel M.

5 years ago

Anthony offered a competitive quote over the phone and was able to fit me into his schedule the next day. He arrived on time and quickly got to work on my...

Sharon H.

5 years ago

It's always a delight when Yelp doesn't steer me awry. I chose this company to clean my apartment's carpet for my move-out based on its high rating and...

Cookie M.

5 years ago

I have two small kids and a white carpeted house...need I say more. We went on a vacation last year and grandma stayed home so we set the appointment as we...

Chanel W.

5 years ago

The owner Andrew reached out to me and made things right by cleaning my carpets again. Even remembering to call 6 months after they were initially cleaned....

Harun R.

6 years ago

I have used Stanley Steemer most of the time to shampoo my carpets and they do an ok job for the price. But I have seen the Genesis van in my complex every...

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