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Google Rating

4.9

Based on 318 reviews

Genesis Carpet & Upholstery Cleaning Services

4.9

Mark Gagner

16:00 12 Sep 24

Worked with Andrew and he was awesome! Took care of me and did a great job. Couch looks like new again. Pricing was very competitive!!!

Dolores Roseveare

23:17 05 Sep 24

Jordan came and did a great job cleaning my carpets and moving furniture as I’m elderly. I’ve never been disappointed with Genesis and have been using for a long time. Highly recommend them👏🏻👏🏻

Debbie Groth

17:59 10 May 24

Carpets look great!!

Jagori Somadder

15:59 06 Apr 24

Was amazing working with Andrew, great service and super prompt. Was desperately trying to clean ink stains from my area rug, causing even further damage :-). Really went all out to do a great job - really satisfied, will definitely give him business again.

Rhonda Stieber

20:59 29 Mar 24

Andew with Genesis was great. He came, he cleaned, he left. Perfect service and I will definitely use him again. Highly recommend.

Kevan Wilson

16:33 21 Mar 24

Good company. Quick quote and fast, reliable and professional service. Would use them again.

Cameron Lewis

23:31 18 Mar 24

Was able to schedule a residential carpet cleaning on short notice. The cleaning went well but a few spots needed to be touched up afterwards. The owner came out to fix the issue personally the following week. Good customer service.

Monique Hulick

22:11 16 Mar 24

Highly recommend Genesis! Booking was so easy; I especially loved the estimate feature on the website so I had an idea of what to expect..Andrew was quick to respond and communication was effortless. Our couches and rug turned out so beautiful and there was no chemical/cleaning fluid smell after (I was a little worried because we have dogs). Will have Genesis back soon for doing more rugs and furniture! Thank you so much!

Sarah Fried

16:22 08 Mar 24

Andrew made sure I was able to get the truck mount carpet cleaning I was encouraged to have, even though my apartment was tricky to access. Thank you for making this happen Andrew. The carpets look great.

Elice Bui

16:59 07 Feb 24

Excellent service. The carpet is deep cleaned and stains that I didn't know were there were removed. Thank you!

Sherry Kahler

05:01 20 Dec 23

The technician showed up early in my 2 hour window which was greatly appreciated. It was a small(space) but big(very soiled) job. It looked amazing in the end. I couldn’t have asked for anything more.

Bilge Gurun

23:46 28 Sep 23

Overall they did a good job, happy with it, except tge stain removal part. The stain became more visible afterwards.

Rajeev Patel

01:09 20 Sep 23

We have had them clean our carpets at home a couple of times in the past 6 months. They do a fantastic job! Thank you, Andrew and team!

Bill Chen

04:57 13 Aug 23

We had Genesis do our carpet, they did a great job! They were very easy to communicate with and schedule, and their estimates process was helpful.There may be cheaper deals but it isn't worth it compared to Genesis' quality of work!We also had them do our kitchen tile, and it looks like new! You can see on the picture the right side is cleaned, while the left is about to be worked on!Thanks Andrew and Genesis!

Jeanne Beliveau-Dunn

19:42 09 Jul 23

They were prompt, did a good job and were fairly priced. I would use them again for sure, Jeanne

Henry Groth

18:32 14 Dec 22

Our experience with Genesis Carpet has been tremendous. We work primarily with Andrew who has gone above and beyond to help us keep our carpets looking great.Recently, we spilled some coffee on our family room wall-to-wall carpet. Unfortunately, the spill went beyond the top carpet into the padding below. Andrew has returned to clean the stubborn stain three times (without charging for the additional two visits). He also informed us that he would return one additional time (at no extra charge) if needed.We have used Genesis for two years and enthusiastically recommend that you use Andrew and Genesis Carpet for your carpet cleaning needs.

Joshua Johnson

18:48 27 Oct 22

Cindy Orosz

20:09 11 Oct 22

Fantastic service and communication. The gentleman who cleaned my couch and loveseat did an amazing job. He was very courteous, efficient, and his customer service was excellent. I’m very happy with the service and quality.

Melany Wade

13:25 08 Oct 22

Jeanine Kosinski

20:32 17 Jul 22

Amazing service, and I love that it's family owned. Good price, they came to me, quickly made my rugs all clean and bright. Thank you!! I'll be back 🙂

Ann Waltonsmith

17:11 10 Jun 22

Cleaner was fast and thorough. Stains in high use areas are gone. I will use Genesis again.

Jane Neufeld

19:29 14 Apr 22

Sonoko Rooney

00:04 22 Mar 22

Frank Kratzer

18:12 21 Mar 22

Vasu Nori

16:27 19 Mar 22

Andrew was great with prompt same-day service. Service itself was below my expectations. underwhelming experience.

Liz Jesinger

05:25 22 Jan 22

Very pleased with the quality of their work. They arrived in time and got the job done.

Marika Heinrichs

21:16 15 Jan 22

They cleaned our very stained (pet dander, food) accent chair and it turned out good as new! Now it's bright yellow again. This is a responsive and professional team and I will certainly use their services again. Also thank you for coming out on a Saturday morning!

Gladys Rocha

16:41 31 Dec 21

Maria Svoisky

03:42 10 Dec 21

Gilbert Ayala

02:24 19 Nov 21

This was an amazing service. I am very happy with my service. If you are looking for a true cleaning, a great price, and a 5 star service. Genesis is it! Johnny was very helpful, and provided amazing quality service all around ! Thank you!

Drew Van Horne

17:05 18 Nov 21

The Genesis technician arrived on time and performed the cleaning including Scotchguarding as advertised. He was friendly and even gave us a couple of tips on how to remove stubborn spot stains. Thanks!

Debra Rai

01:34 18 Nov 21

The best carpet cleaning. They get stains out no one else can. Not exaggerating. Worth every penny.

danielle ratliff

18:19 16 Nov 21

Professional and friendly staff, work completed on time with great care.

Lori Grace

15:26 12 Nov 21

Michael Chan

23:00 10 Nov 21

Nancy Mendelssohn

02:10 05 Nov 21

Victor Lundin

00:14 04 Nov 21

vaeling miller

19:04 03 Nov 21

John Hawley

02:52 20 Oct 21

Because of COVID, this cleaning was long-overdue. This demanded a lot of hard work, and Jonathan was not only thorough and persistent, but also friendly. I have used Genesis's cleaning services in the past, and most definitely will do so again. Next time I won't procrastinate so long!

Susan Ellwood

04:48 15 Oct 21

Tamara Nieto

19:44 14 Oct 21

Maria Santos

16:45 19 Sep 21

Shweta Surti

05:05 27 Aug 21

Gary James

22:56 24 Aug 21

Cleaned stain but was not wearing mask. Very concerning.

Katie Welch

01:05 12 Aug 21

Colette Glaeser

00:53 24 Jul 21

Evgeniy Zhidkov

05:41 17 Jul 21

Andrew was awesome. We just moved in and the landlord missed carpets cleaning apparently.Andrew came the next day and fixed everything. Just look at the picure, its better than thousand words.Highly recommend!

Dragana Crevar

07:03 16 Jul 21

Jonathan did an absolute amazing job on the carpets that take on 2 kids and 2 dogs. Thank you for the job well done!

Rahul Somani

07:26 14 Jul 21

Marit Amit

21:35 24 Jun 21

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Facebook Rating

5.0

Based on 20 reviews

Genesis Carpet And Upholstery Cleaning

5.0

Debbie LeBlanc Tryforos

01:45 25 Aug 20

Arrived on time. Got right to work. Great job

Garrett Funk

20:51 12 Jun 20

Very professional, friendly, went the extra mile on cleaning.

Sara JoAnn

16:04 26 Mar 20

Yes, I would! Freshly Cleaned and Looks like new carpet once done! Excellent and On Time!

Jay Grolle

07:26 21 Aug 19

The Genesis technician was prompt, personable and did a wonderful job cleaning my carpets. I appreciated his honesty as to whether or not some of the stains would come out and happy when he was able to get them out..Great job.

Laurie Himelstein

04:20 27 Jul 19

I received confirming email for the appointment time and follow up reminder. Jonathan called 20 minutes before arriving to let me know he was on his way and arrived within the time promised. Service was thorough and professional. I plan to use their services again in the future.

Elizabeth Lasky

22:31 25 May 18

Service was as advertised, on time and effective. Would use again.

Sharon Gold

21:13 07 May 18

Sharon Gold reviewed Genesis Carpet Cleaning:

We had our carpets cleaned by Jonathan. He was somewhat late upon arrival, due to scheduling. Jonathan was pleasant and explained his plan. The carpets came out quite nice and I would definitely use them again for all my cleaning issues and I would highly recommend using them.

Alexandra Ressler

22:12 21 Oct 17

These guys are fantastic; they go above and beyond to get your carpet as perfect as it could possibly be. Every challenge I ask them to take on, they put their all into, the results look perfect to me, and they apologize they couldn’t get it better. I’m never going to use another carpet cleaning service.

Pat Geer

23:13 01 Aug 17

Jonathan has done our carpets regularly for about 4 years. He's thorough, knowledgeable & trustworthy. When he's done you'd never know 2 little grandsons had even been in the house. He goes the extra mile, too, & that's impressive.

Brian Geer

Srikanth Vasireddy

03:55 29 Mar 17

Jennifer Duret Khaleghi

01:00 18 Aug 16

Terry from Genesis cleaned my parents carpets today. Fabulous job. On time. Moved furniture. Would use them again. Kudos!!!!

Belinda Wortham

21:35 26 May 16

Andrew. Jonathan did a great job. My carpet looks brand new. Thank you !!

Yogesh Dalal

07:27 16 Oct 15

Best carpet cleaning service with prompt availability.

Lou Anne McKeefery

01:26 12 Aug 15

Andrew brought life back to my family room carpet! I'm so pleased with the service. Good prices too.

John Farcich

05:09 06 Aug 15

Genesis does a amazing work. They are honest and reasonably priced. I highly recommend them.

Keith Andrews

17:47 16 Jun 15

Fantastic service and professionalism!!! Scheduling an appointment through their website was a breeze and Andrew arrived on time. He went the extra mile to educate me on their process and the results were amazing! My 15 year old carpets look brand new!!!

Eri Ka

03:24 16 Sep 14

Last year my son accidentally spilled "chocolate/blueberry shake" on our light cream color carpet! yikes! I immediately called Genesis Carpet (Andrew) to ask what to do to clean this mess, he sent John the next morning and I have NO IDEA how! BUT, they cleaned it and left the carpet as IF NOTHING had been spilled on it! Amazing! Thank you Genesis Carpet and Upholstery Cleaning Services!

Elizabeth Hartwig

11:50 01 Aug 14

Myrtis Baran

02:05 01 Aug 14

Andrew is a person or Honor and integrity 🙂 Myrtis Baran

Irma Sosa

23:31 31 Jul 14

Johnny Critser

23:06 31 Jul 14

Genesis Carpet Cleaning cleaned my carpet completely and really transformed my apartment. The quality of carpet cleaning is very high and I with no second thoughts highly recommend this carpet cleaning service and even urge you to try this friendly service which doesn't take any shortcuts in getting the job done.

In other words it is worth every penny you pay into this service because you will be really happy with the results. You will most likely not need to buy a new carpet, either.

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Yelp Rating

4.8

Based on 393 reviews

Genesis Carpet & Upholstery Cleaning Services

4.8

Mark T.

11:07 10 Nov 24

Crew came on time and cleaned the 5 carpets as good as new. They were fast and efficient. I would use them again.

Susan D.

14:37 30 Oct 24

Always great service. Was able to get a senior discount. Carpet looks great after cleaning! Easy to schedule right away.

Cheryl B.

15:03 14 Sep 24

I'm writing this review without the job even being complete, that's how happy I am! Jordan came out to my house today and has been so professional,...

Keith M.

17:13 14 Aug 24

I used Genesis to clean a sectional sofa and the carpets in three bedrooms. The tech, Jason, texted me in advance and arrived on time. He was very...

Harry E.

13:33 23 Jun 24

Exemplary service and communication. Andrew quoted me a fair price for five-star service, his team member came on time, and our stairs look brand new again....

Kevan W.

09:29 21 Mar 24

Andrew and his team helped us with three soiled couches. Professional and timely, friendly with great recommendations for future care. They came back to...

King M.

11:16 21 Feb 24

Great customer service and affordable price. My technician was Abel, and he did an amazing job Super happy customer. Thank you Abel. Thank you Genesis Carpet

Jen I.

12:22 16 Feb 24

In the process of getting ready to move in. Andrew was great, very responsive, and showed up at the top of the arrival window. Took about an hour to clean...

Bryan R.

13:27 15 Feb 24

I don't usually leave reviews but Genesis Carpets really saved my carpet. I was planning on throwing out my carpet that I had for 3 years but decided to...

Marco V.

08:12 15 Feb 24

I recently had the pleasure of hiring Genesis Carpet Cleaning Company to revitalize the carpets in my home, and I am absolutely thrilled with the results....

Tommy G.

01:52 15 Feb 24

Exceptional experience at Genesis Carpet & Upholstery Cleaning Services! Impeccable service, warm atmosphere, and top-notch quality. The staff goes above...

Hector G.

21:58 14 Feb 24

Highly recommend to everyone! They left my carpet looking brand new! Very good customer service as well!

Renee M.

12:38 10 Jan 24

They did a great job and on time thank you for all you did the spots came out and very kind and helpful

Sandy S.

23:57 28 Nov 23

This review is a little late, but better late than never!I have top of the line nylon carpeting and thought that cleaning would be a breeze. Was I wrong!...

Bill C.

21:49 12 Aug 23

It's been a while and we tried cheaper carpet cleaners, but we're glad to come back to Genesis carpet cleaners! The quality of their work is worth the price...

Ron K.

12:09 25 Jul 23

I called Genesis because the white wool berber rug in my bedroom had become so stained in 5 years of use with two dogs that I was about to replace it....

Susan D.

02:54 13 Apr 23

I have used different carpet cleaners over the years. I have been using Genesis for the past few years. They have cleaned my carpets and couches beautifully...

Carol T.

12:29 10 Apr 23

We had some blood stains on our carpet. Shawn was able to make them look better (lighter and not as noticeable). The room smelled so good afterwards....

Whitelight N.

13:30 10 Dec 22

They did a fantastic job cleaning; all pet stains were removed, and they made my carpets look brand new! Communication with the owner was not so great...

Michael Y.

13:07 05 Nov 22

These guys did an excellent job cleaning our carpet and area rugs. Our technician, Damien, was very friendly, polite, and professional. He worked hard to...

Lizza A.

18:06 01 Nov 22

Highly recommended. I can't say enough of their professionalism and excellent customer service. Andrew was prompt in his response to my text inquiries, and...

Dolores R.

10:26 31 Jul 22

I've been using Genesis Carpet cleaning for years and have been very satisfied. My satisfaction continued when Damien came to my home to clean my carpets....

Katie R.

17:53 08 Jul 22

Exceptional carpet cleaning by Damien! On-time, extremely thorough cleaning, and professional service. We appreciate being able to book online with Genesis;...

Micheline Z.

14:40 20 Mar 22

It was a pleasure doing business with Andrew. He came to our house to clean a family room carpet and an area rug in my living room with pet stains. He was...

Lauren A.

13:18 20 Mar 22

We have had bigger companies clean our carpets and upholstry before but Genesis will be our go to from now on. Super professional, on time and quality...

Victoria R.

11:23 26 Feb 22

Andrew and Damien did a fantastic job. When I moved in to my apartment it was obvious that the carpets hadn't been cleaned in quite some time, but being in...

L. C.

19:55 16 Feb 22

Andrew was very direct, quick with a quote via text, had good communication, and followed-up. When they arrived, it didn't take long to clean my outdoor...

Liz J.

09:33 10 Feb 22

Great job, carpet looks new again. Courteous and professional staff. Highly recommend their services.

Wendy F.

15:00 16 Dec 21

The carpet cleaner arrived right on time, was friendly and professional and did a great job! Also, when I asked how long it would take for the carpets to...

Linda V.

09:33 09 Dec 21

Wonderful - just as all the other reviews state. On time, reasonable price, and items I had cleaned look brand new! Would definitely use them again and I...

Namrata G.

11:18 18 Nov 21

Very professional.. quick and trustworthy service. I got my couches cleaned from them and they look brand new. I was originally thinking of throwing them...

Miko H.

11:28 15 Oct 21

I will be using them again and again!! It's so refreshing to have good communication and having expectations set fulfilled!! Genesis was respectful with my...

Poonam K.

21:53 14 Oct 21

Very professional, timely, great service! Will call them again!

John G.

12:54 08 Oct 21

Genesis Carpet & Upholstery Cleaning is the BEST carpet cleaning company, bar none. We've used all of the highly advertised carpet cleaning companies and...

Sharon G.

11:35 12 Sep 21

I've used Genesis for my carpet cleaning for the last 3 years. They do an excellent job on my carpets. They are prompt and on time. They keep me informed...

Jean G.

21:28 26 Aug 21

On time, local company, personable, respectful of home, worked diligently on large couch, happy with results!

Lydia W.

23:00 26 Jul 21

I had my carpet cleaned by Genesis to remove the odors and stains from potty-training a puppy. I was skeptical that the carpet could be saved but I was...

Philip G.

21:38 21 Jul 21

This was Andrew's second time at our house. As before, he was punctual, did a great job, and left everything clean. We have already scheduled his next...

Francine R.

18:33 19 Jul 21

We called them to clean the carpet in my daughter's college house. You can only imagine how dirty it was! Andrew made sure we were happy with the work and...

Melissa M.

15:10 22 Jun 21

We have used Genesis for years to clean our commercial office space. The owner is incredible professional, hard-working and generous with time. Our carpet...

Danielle B.

08:48 16 Jun 21

Genesis gives fantastic customer service and quality results! I had a 7 AM appointment and I got a call from Jonathan by 701! He was so helpful and trying...

Kate P.

09:40 16 May 21

I was able to get a next day appointment by booking online. They were timely and made it so easy, and put in hard work to clean my very old and yucky...

John J.

08:13 10 May 21

Called Genesis to have my carpets cleaned. My oldest son finally moved out of the house so spend a whole week cleaning as a present for my wife on Mother's...

Christine R.

17:05 03 Apr 21

After reading such great Yelp reviews about Genesis Carpet & Upholstery Cleaning Services, I decided to give them a call. Andrew was able to fit me in for a...

Joan H.

13:46 24 Mar 21

Been an a customer for at least 10 years and always so pleased with their professionalism and results! Jonathan just finished and the carpet and area rugs...

Kathy B.

09:45 24 Mar 21

Easy to schedule an appointment Very reasonable price Excellent service Jonathan did a great job and explained everything about the cleaning process.

Elyse P.

15:29 26 Jan 21

Jonathan at Genesis does a great job cleaning my stairs, floors and upholstery. I call him every year or so to refresh my carpets and it's such a treat!...

Peggy H.

13:05 21 Dec 20

I needed a sofa, throw pillows and side chair cleaning. Booked my appointment the evening before. Andrew did a great job and was respectful of the items in...

Alex B.

08:25 05 Dec 20

It was a disaster. Chocolate everywhere. And the Internet hacks were no help, in fact, they just made our new couch look worse. Anthony came out after he...

Joey M.

09:41 28 Oct 20

Absolutely fabulous! My couches look brand new. They were even able to get a long-standing pet stain removed. Thank you.

Van S.

13:29 01 Oct 20

Excellent customer serviceSqueezed in our preferred time to their scheduleGreat job on deep cleaning our old carpetDidn't overpriced usThey deliver what...

Karen B.

12:44 24 Sep 20

This was a pleasant experience from start to finish. Quick response to my initial inquiry, flexibility in scheduling appt, automated confirmation, arrived...

Galia S.

23:29 29 Aug 20

Second time we use the services of Genesis and once again, excellent service!!! The came within 2 days, were super nice, carpets are super clean, and the...

shirley w.

21:54 27 Aug 20

i just had Genesis cleaned the carpet and they did excellent jobs. Johnathon came by early and did thorough good jobs. Andrew was very helpful and able to...

Sky B.

22:15 25 Aug 20

Andrew did an amazing job! I couldn't be any happier. There were many stains on my carpet that others told me that it couldn't remove - he was able to...

Gabriel M.

10:53 24 Aug 20

Anthony offered a competitive quote over the phone and was able to fit me into his schedule the next day. He arrived on time and quickly got to work on my...

Sharon H.

14:26 24 Jul 20

It's always a delight when Yelp doesn't steer me awry. I chose this company to clean my apartment's carpet for my move-out based on its high rating and...

Cookie M.

08:42 26 Feb 20

I have two small kids and a white carpeted house...need I say more. We went on a vacation last year and grandma stayed home so we set the appointment as we...

Chanel W.

13:36 11 Feb 20

The owner Andrew reached out to me and made things right by cleaning my carpets again. Even remembering to call 6 months after they were initially cleaned....

Harun R.

19:53 08 May 19

I have used Stanley Steemer most of the time to shampoo my carpets and they do an ok job for the price. But I have seen the Genesis van in my complex every...

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